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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

March 06, 2020

Everyone was awesome! It was a great experience and we love our truck! They listened and we were able to get everything we wanted. Extremely satisfied! More

by SPARKYJOE64
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Mar 08, 2020 -

McMullen Ford- Council Bluffs responded

Sparkyjoe64, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 03, 2020

Tom was absolutely the best to work with. Would highly recommend him to any of my family or friends. Not pressured into buying,which for a guy like me is appreciated. Also the finance guy Pete was great t More

by SHUEDEPOHL13
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
Mar 06, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

March 02, 2020

Planned to buy an Edge but realized after talking with Scot McMullen and test driving it that the Edge was not the best fit for me. Scott worked with on an Explorer that had the features that best fit a More

by g3x
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Mar 05, 2020 -

McMullen Ford- Council Bluffs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 02, 2020

They have a 68 mustang convertible 428 Cobra jet on the showroom floor. It reek's of patina. They were talking $200,000 so I said let's run it thru meacom auction and I will bid on it there. More

by boeckgreg
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Steve Speight
Mar 05, 2020 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! Safe travels!

February 29, 2020

Was told they would fill new pickup with gas - they put in a half tank! Was told vehicle went through shop - oil life at 50%!!! Took away value from my trade for cracked windshield- this one cracked too. More

by LF0
Recommend Dealer
No
Employees Worked With
Bob Fausset, Pete Belcastro
February 28, 2020

Talked with Scott about vehicle need and he worked out the details. Excellent as always. Ron delivered the vehicle and walked me through the FordPass and iPhone syncing. No problems. Great service. More

by James1943
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Ron Dufek
Mar 01, 2020 -

McMullen Ford- Council Bluffs responded

James1943, thank you for your kind review; we are happy to pass along your comments to the team here at McMullen Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 28, 2020

They treated me great. They listened! I said they Listened!! Most dealer just want to sell you a car.At Mcmullen Ford they care about your needs and listen. More

by KEMCLAUD
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Mar 01, 2020 -

McMullen Ford- Council Bluffs responded

Kemclaud, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again in the future. Best wishes, McMullen Ford

February 27, 2020

I am very pleased with my experience buying a vehicle from McMullen Ford. I actually had fun and they went out if their way to get the deal done. I would have given 5 stars but my vehicle wasn't delivere More

by C.CASSON
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Pete Belcastro
Feb 29, 2020 -

McMullen Ford- Council Bluffs responded

We appreciate all of your feedback and are happy we could make your experience an enjoyable one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2020

Excellent help and really happy how Daryl help me and he always so respectful and polite y’all could not have a better a employee then Daryl Watson More

by JOVANI.ALVARADO
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your response to Daryl's outstanding customer service! We hope to be of service to you again! Take care!

Feb 28, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your response to Daryl's outstanding customer service! We hope to be of service to you again! Take care!

February 24, 2020

Great car buying experience. Very relaxed and low pressure. Highly recommend! Steve and Bob were so easy to work with. And Pete was as well. More

by MANDKLANEY
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Pete Belcastro, Steve Speight
Feb 26, 2020 -

McMullen Ford- Council Bluffs responded

Mandklaney, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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