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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

February 12, 2020

It was the best car buying experience I’ve ever had! Easy to work with, answered all my questions and got me a fantastic deal on a car. It was a tough situation and I’m so happy I chose ford for my car! More

by TAYLARMARIE123
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset
Feb 13, 2020 -

McMullen Ford- Council Bluffs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 10, 2020

Frank M is a great salesperson and treats us amazingly. The entire buying purchase was great and everyone was friendly and helpful. I would recommend to friends and family More

by KMAXWELL4414
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Frank Mainelli
Feb 11, 2020 -

McMullen Ford- Council Bluffs responded

Kmaxwell4414, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2020

Very good experience. I felt like I was in charge of the trade-in and buying process. Marr made both my wife and I feel comfortable. More

by BIGWHIT1949
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, John Williams
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Bigwhit1949, thank you for your kind review; we are happy to pass along your comments to the team here at McMullen Ford! It is great to hear our Staff took such great care of you! We hope to see you here again!

February 04, 2020

Ian was very helpful and patient with us when we were deciding if we should purchase a vehicle. He went the extra mile to crunch down the numbers to get us the best deal. More

by DAKIDS5
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Dakids5, thank you for your kind review; we are happy to pass along your comments to the team here at McMullen Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 04, 2020

Smooth Transaction I went in to get a new truck. I ended up with a truck at the price I wanted and low rate financing as well. The team was nice and polite. The process More

by SWIAfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Ron Dufek
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Swiafarmer, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 03, 2020

2020 Transit AWD Great group of people to work with. We really enjoyed working with Ron, down to earth people. Now we are the first people in the area with a brand More

by CLASSICCOIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Classiccoin, thank you for leaving such a great review and high star rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 03, 2020

Daryl Watson provided excellent help, answered our questions quickly. Honest service and no pressure. We were in and out in about three hours. Very Happy with our new to us truck. More

by MATT.TACKETT22
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Matt.tackett22, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 02, 2020

I had a bad taste from dealers in the past, but I have no complaints because of John. He was 100% honest and sincere from the start. I can honestly say that he is the first car salesman that I have liked and More

by Ryan Dethlefs
Recommend Dealer
Yes
Employees Worked With
John Williams
Feb 04, 2020 -

McMullen Ford- Council Bluffs responded

Hello Ryan, thanks for your praise and kind comments about John! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2020

Helpful employees We were very pleased with the service we received. Everyone so helpful and made us feel comfortable. Very clean and welcoming business. We would recom More

by TJGRAHAM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Pete Belcastro
Jan 31, 2020 -

McMullen Ford- Council Bluffs responded

Tjgraham, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2020

Was super helpful, but ended up being stressful towards the end. Thank you for working with me & my fiance tho!!! definitely enjoy my new car!! More

by BREANNANADINE5
Recommend Dealer
Yes
Employees Worked With
Tom , Pete Belcastro
Jan 28, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your review and feedback. We will be sure to pass it along to the team. Please don't hesitate to call or stop by if you'd like to further discuss any concerns. Your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

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