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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

January 24, 2020

Great! Great experience! Knew what we wanted when we got there due to the ease of using the website. Will tell others about friendliness of the dealership. More

by HEIDERRMND
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Jan 27, 2020 -

McMullen Ford- Council Bluffs responded

Heiderrmnd, we're happy you found our staff to be so supportive during your experience here at McMullen Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2020

awesome great people, great customer services. You can trust you are getting the best pricing with good service following the purchase. They are family owne More

by JREID3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

McMullen Ford- Council Bluffs responded

Jreid3, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 20, 2020

The head of the sales department is not honest enough .he can deny the price he promised at any time. Tommy is good.His sincerity makes you feel comfortable buying your car. More

by CBUR444
Recommend Dealer
No
Employees Worked With
Tommy
Feb 04, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for reaching out. We take our customers' comments seriously, so we would appreciate the opportunity to speak with you regarding this matter. Please contact Steve Foster at 712-366-0531 if you're willing to discuss your experience further so we can resolve this situation. We hope to hear from you soon.

January 17, 2020

Test drive and purchase of new vehicle Great service, met all my requests for test drives and eventual purchase including a trip to the house to see if the vehicle would fit in the garage! More

by MARYPAT_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're happy to hear you had a great experience with us. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon. Safe travels!

January 17, 2020

Overall good experience! Was able to work with the team to meet most of my needs and wants on my new Exploer. Would recommend the dealer to friends and family. More

by RUNWITHZEK
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
Jan 20, 2020 -

McMullen Ford- Council Bluffs responded

Runwithzek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McMullen Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 16, 2020

Awesome service. Was picked up at the airport at no charge and taken to the dealership. Great staff at this place of business. Went out of their way for us More

by jtaylor33
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Absolutely have my full trust. Like that I get fair price without having to negotiate. Liked no pressure. Liked the cover for the truck box that Dan recommended. Liked Fords 100000 mile 5 year war More

by KED321
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Dan McMullen
January 15, 2020

I trust McMullen dealership I like it that I don’t have to negotiate down the price that I get a fair price on a new vehicle right away I like the no pressure and I like the add-ons that Dan Mcmullen recom More

by georgia.j.denton
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Great buying experience. Never felt pressured or that typical snake like vibe that come from most dealerships and salesmen. Made everything super quick and easy and one of the best vehicle buying experie More

by NDOWN1998
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Pete Belcastro, Ron Dufek
January 10, 2020

Mark came highly referred from skip marsh whom ive know since the 1980's. I purchased last my 8 cars from baxter. My experience with mark was solid! Provided deals from ford, when my next time to purchase More

by SCOTT@GREATPLAINSUNIFORMS.COM
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, John Williams
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