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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

January 05, 2020

Everything was great! McMullen Ford has wonderful people who are great to work with. The sales experience was quick and easy. I plan to return for my next car. I recommen More

by PDONAHUE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Jan 07, 2020 -

McMullen Ford- Council Bluffs responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

January 05, 2020

Great experience I would not hesitate to recommend this dealership to friends or family. Our shopping experience went very smooth. We got a great deal on a great truck More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

McMullen Ford- Council Bluffs responded

Jason, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

January 05, 2020

McMullen Ford The purchase experience was very easy and hassle free. The car had an issue shortly after leaving the dealership. We called and a tow truck was sent More

by MICHAEL.SEELHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Jan 07, 2020 -

McMullen Ford- Council Bluffs responded

Michael, we are happy we could make your car buying experience a positive one! We hope you continue to choose McMullen Ford for all your vehicle needs. Take care!

January 03, 2020

Work Vehicle Purchase Dan was nothing short of exceptionally professional and very easy to work with! He took the necessary time to explain all of the technology in the ve More

by CHERI.DAHLHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

McMullen Ford- Council Bluffs responded

Hello Cheri, it’s great to hear you had a positive experience with Dan. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!

December 29, 2019

Nice service Ron was very professional. He did not try to push me into something that I didn't want. Everyone was very courteous and very helpful. More

by LONEWLF2860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Dufek
December 27, 2019

Great experience I walked into the door and was greeted by a welcome and a smile. Ron, salesman also greeted us. Showed us cars with no pressure. Which is a plus for m More

by JOHN227242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Ron Dufek
Dec 30, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 25, 2019

Hassle free and very quick They had good selection of vehicles and very competitive pricing and the sales person was not pushy at all just understanding on what we needed More

by RROBERTS_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose McMullen Ford for all your vehicle needs! Take care!

December 24, 2019

New to me Paid attention to what I wanted and didn’t waste my time by showing my things that were not what I wanted or vehicles not in my price range More

by JPUSH80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2019

2019 expedition max Overall easy to work with. We had to learn how to do most of the features ourselves. It was after hours and overall easy but not very detailed. More

by JPRIESBERG
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
Dec 26, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2019

Great experience I just bought a car for my wife from McMullen Ford this week. The gentleman made the transaction as easy as possible. We actually came in a few thousa More

by Jhinkle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, John Williams
Dec 20, 2019 -

McMullen Ford- Council Bluffs responded

Hi, we appreciate your recommendation of our dealership! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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