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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

December 17, 2019

A surprisingly quick & easy sale I stopped in with the intent to stay only if they had exactly what I needed. Thankfully they had one vehicle that fit all my criteria. I was impress More

by MARIE.HIRSCHLER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

McMullen Ford- Council Bluffs responded

Marie, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2019

Not given any other trucks to view I felt like I didn't get to look at other trucks or options. I was told once I signed acceptance I couldn't change my mind. I wasn't told much about h More

by DIANNANOONAN1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Veatch
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Escape purchase Enjoyed working with Tom. His many years in the business came through. This is my second purchase over the years. I am getting to the point where I More

by JAFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Truscott, Pete Belcastro
Dec 16, 2019 -

McMullen Ford- Council Bluffs responded

Jafer, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2019

Very professional experience Was one of the best car buying experiences I have had. Salesman was very professional and truly knows his product as well as the finance side. He made More

by KEB4075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Dec 13, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Thank you so much for taking the time to leave your review! Please let us know if there is ever anything else we can do for you! Safe travels!

December 12, 2019

Great Place! We worked with Frank and what a pleasure. We were in and out in no time. Everyone we met and worked with were kind, funny and honest. Thank you for More

by Snovers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Frank Mainelli
Dec 13, 2019 -

McMullen Ford- Council Bluffs responded

Hello, there! We are happy we could make your experience a positive one! Thank you for taking the time to leave us your review! We'll be sure to pass along the kind words to Frank and the team! We hope to be of service to you again! Take care!

December 07, 2019

Good experience Process was very easy, everyone was very friendly and helpful! We are very pleased with how this worked out and very appreciative of everything Josh More

by MJTCMT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Dec 09, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 03, 2019

Great Very painless. Very quick. Knowledgeable staff. I will recommend them. Everything was explained thoroughly. There was no pestering about add-ons. I w More

by JMMPLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Steve Speight
Dec 05, 2019 -

McMullen Ford- Council Bluffs responded

J, thank you for your kind words and congratulations on your new vehicle! We're happy you had a pleasant experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2019

Ease of transaction. The purchase transaction was a prompt process, well organized, precise and professional. McMullen Ford is very accommodating of our needs when it come More

by hgm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

McMullen Ford- Council Bluffs responded

H, thank you for your wonderful response to the quality of service our staff provides! We are so happy we were able to make it a smooth process for you! Congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

December 01, 2019

Great service I’m glad I decided to go to McMullen Ford. Mark In sales was great. I would highly recommend McMullen. Told him what I was looking for and the truck h More

by mtammie31
Recommend Dealer
Yes
Employees Worked With
John Williams
Dec 04, 2019 -

McMullen Ford- Council Bluffs responded

M, thank you for taking the time to leave us your response to Mark's outstanding customer service! We're happy to hear he was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2019

Buying a used Ford Excellent service when buying my used vehicle was greeted by the staff and was shown the vehicle I was looking for. Simple service and sale More

by RDOGMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Dec 04, 2019 -

McMullen Ford- Council Bluffs responded

R, thank you for leaving such a great review and high star rating! We're happy we were able to make it a simple and smooth process for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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