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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

November 27, 2019

Awesome The sales rep was excellent. He was very helpful and informative. Every question I had was answered. The sales rep was very courteous. Over all I had More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Speight
Dec 02, 2019 -

McMullen Ford- Council Bluffs responded

Hello Robert, it’s great to hear you had a positive experience with our team. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!

November 27, 2019

Happy Customer I just want to thank the people of McMullen Ford for being easy to work with and helping get the truck I wanted. I feel as though I was treated fair a More

by MLUNZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Dec 02, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we're glad our team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

November 23, 2019

Great experience Steve Speight was very patient with us as we’re not spur of the moment buyers. His demeanor was great, patient. We took up several hours of his time. More

by MLRMHAYES616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Steve Speight
Nov 26, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for sharing your positive experience! If there is anything else we can do to assist you, please let us know! Take care.

November 22, 2019

easy to do business with them Edwards ram talked themselves out of a sale when they tried the typical high pressure sales tactics. The guys at mcmullen got my business by being sta More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, John Williams
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We are so happy that we were able to make a no pressure process! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2019

great Salesman! Could answer all my questions and he was very respectful. Not every car salesmen listens to a woman and Steve was the exception. I would recommend S More

by Tink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Steve Speight
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Tink, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Steve! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2019

Sales and Finance Highly recommend Steven Speight as a Sales Person . He was knowledgeable, patient and helpful in my purchase. He took the time to show me all the feat More

by KIMTSCHUDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Steve Speight
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Kim, thank you for taking the time out of your day to tell us about your experience! Congratulations on your new vehicle! We are so happy that Steven was able to be so helpful during your visit! Please let us know if there's anything else we can do for you! Have a great day!

November 20, 2019

Kind and comfortable My wife and I enjoyed the buying experience at Mcmullen. Daryl is an awesome sales person, who I will recommend to everyone that is looking. Kind, n More

by Mike J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Mike, thank you for your kind words and congratulations on your new vehicle! We're happy to pass along the comments to Daryl! We look forward to your next visit! Take care!

November 20, 2019

Awesome staff Josh Salisbury was energetic and spectacular with us we love the car and I can't wait to get another one soon... The staff was very nice and I will le More

by VANESSACULVER34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Vanessa, thank you for your kind words and congratulations on your new car! We are so happy that Josh was able to make it such a pleasant experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2019

Great experience Easy process! No hard core selling...just listening and finding what we needed. Thanks for the help, we really appreciate it and also thanks for the More

by tomandmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Nov 19, 2019 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Have a great day!

November 18, 2019

Good Sales team Ron was an excellent sales person, he work with us to find a truck we wanted. Bob the sales manager we easy to work with and didn't try to pressure us More

by RYANPELZEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Pete Belcastro, Ron Dufek
Nov 20, 2019 -

McMullen Ford- Council Bluffs responded

Ryan, thank you for your kind words and congratulations on your new truck! We're happy to pass along the comments to Bob, Pete and the team here at McMullen Ford! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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