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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
October 06, 2019
Excellent! Everyone at McMullen Ford is very friendly and very professional. We have done business with McMullen Ford for longtime. This is the 7th new Ford that Everyone at McMullen Ford is very friendly and very professional. We have done business with McMullen Ford for longtime. This is the 7th new Ford that we have purchased from them. I highly recommend McMullen Ford whenever I have the opportunity. I love their commercials! More
by pete26
Verified Customer
October 06, 2019
Treating customer's like family!! What a GREAT experience! Communication and customer service was outstanding! Ian was amazing! He made this whole experience so easy. I have never had What a GREAT experience! Communication and customer service was outstanding! Ian was amazing! He made this whole experience so easy. I have never had a car buying experience like it. Ian truely listened to my wants. He was able to find exactly what I asked for and worked hard to get the price point I needed. He is friendly, funny, caring and compassionate. I will definitely recommend McMullen Ford to my friends and family!!! More
by PLWOLF113
September 29, 2019
Great experience and thorough explanation Steve was very informative and thorough about exactly what we were looking for ...Great Experience about purchasing a New Truck and all the options av Steve was very informative and thorough about exactly what we were looking for ...Great Experience about purchasing a New Truck and all the options available More
by JNMCHURCHILL319
Employees Worked With
Other Employees :
Bob Fausset, Pete Belcastro, Steve Speight
September 29, 2019
Staff was very helpful and pleasant . Everyone at dealership we dealt with were very friendly and helpful. Worked to find us car we wanted at price we asked for. Very pleased with our visi Everyone at dealership we dealt with were very friendly and helpful. Worked to find us car we wanted at price we asked for. Very pleased with our visit More
by MAKATHERINE
September 29, 2019
Impressed Did not have to wait on a salesman. Everyone very friendly. Most painless vehicle purchase we have ever made. Got the internet price without the haggl Did not have to wait on a salesman. Everyone very friendly. Most painless vehicle purchase we have ever made. Got the internet price without the haggling. Thank you McMullen. More
by MLAPHAM51
Employees Worked With
Pete Belcastro, Frank Mainelli
September 28, 2019
No pressure experience Frank told us we were going to have fun buying a car and we certainly didn’t believe him, but our experience was great and we did have fun! We got a g Frank told us we were going to have fun buying a car and we certainly didn’t believe him, but our experience was great and we did have fun! We got a great price on the car and Pete made the add on process pretty painless. We didn’t feel pressured and would recommend this dealership to anyone. More
by ALLISONQROSS
Employees Worked With
Pete Belcastro, Frank Mainelli
September 25, 2019
No pressure Everyone was so nice and funny. They made my experience fun and easy. Frank was awesome. He helped me get what I wanted and didnt pressure me into som Everyone was so nice and funny. They made my experience fun and easy. Frank was awesome. He helped me get what I wanted and didnt pressure me into something else. More
by IKUTBEST
Employees Worked With
Everyone who was working that day made me feel confortable, Frank Mainelli
September 25, 2019
Top to Bottom Service The staff at McMullen Ford was there for me and my wife from the time I walked in casually asking about a Ranger. My wishes were not persuaded otherwi The staff at McMullen Ford was there for me and my wife from the time I walked in casually asking about a Ranger. My wishes were not persuaded otherwise, our goals were understood (bottom line price was a priority) and the atmosphere was calm. Several key pieces of information were given at the dealership that were confusing or not provided online. In the end, they were able to get creative to help surprise us with what we could work with. I would recommend their business to anyone. Even upper-level staff were involved in ensuring quality service through the sale process. Special thanks to Patrick and Mike for their friendly help! More
by adamsema
Employees Worked With
Mike Maschka, Pete Belcastro, Pat Peirce
September 22, 2019
Quick and easy Actually had fun while buying a truck. Steve made the experience fun and very easy. He Took all the time we needed to explain everything about our new Actually had fun while buying a truck. Steve made the experience fun and very easy. He Took all the time we needed to explain everything about our new F-150. This was our second vehicle from McMullen and will be back again in the future. More
by SDWORAK36
Employees Worked With
Pete Belcastro, Steve Speight
September 21, 2019
McMullen Ford is the Best! Scott and Dan McMullen, and their great team of vehicle experts, make finding, purchasing and maintaining our vehicles very easy. My wife and I trust Scott and Dan McMullen, and their great team of vehicle experts, make finding, purchasing and maintaining our vehicles very easy. My wife and I trust them after 30 years of patronage. There is never sales pressure, they stand by their products and go the extra distance to help in finding and purchasing the right Ford. Their service department is honest and top notch. I trust McMullen Ford to maintain and repair all of my vehicles. My children now buy their automobiles at McMullen Ford and they are happy with the relationship they have built with this fine organization. McMullen Ford takes the time to listen to our needs and work hard to satisfy them. Good people selling good cars. We consider everyone at McMullen Ford to be our friends. More
by barbara-and-bill
Employees Worked With
Other Employees :
The bookkeeping staff are the best. Cheryl, the receptionist, is always pleasant , polite and helpful., Glenn Smith, Lindsy Tinnon, Pete Belcastro
