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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

September 04, 2019

Purchase of new vehicle. Gave highest rates for two reasons: (1) the ease of working with the salesman, and (2) though the process still took several hours, it was considerabl More

by RLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 02, 2019

Glad we stopped, very helpful and friendly McMullen Ford is a family owned and has only sold fords. Very helpful we trust them completely. When looking at the 2015 explorer I noticed some bubbl More

by J.SCHEFFLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Speight
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

August 29, 2019

Friendly Fast service Called when everything was ready People seemed like they wanted to help No hassles Loaner car was ready to go and all paperwork More

by rogerw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2019

Edge purchase Steve was very knowledgeable and helpful to us in making our decision. His assistance in setting up the digital items was invaluable. He was courteo More

by MIKEANDLINDAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Steve Speight
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we're happy you found Steve to be so supportive during your experience here at McMullen Ford! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 27, 2019

Friendly Mark was extremely friendly, went out of his way to welcome me and my daughters. He was very informative and helpful. A pleasure to work with More

by eckes2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your positive review! If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.

August 26, 2019

Very good The salesman was very friendly and honest. The Dealership is clean and customer friendly. The online process made time in the dealership a little sho More

by JENRAN39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Pat Peirce
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your comments. We are proud to have such a friendly and honest team. Have a great day.

August 26, 2019

Wonderful Steve was wonderful to work with and all of the staff there helped us find a new vehicle in a stress-free pressure-free environment More

by CADUFF613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Steve Speight
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for the 5 star review. We are happy Steve was so wonderful to work with. We look forward to seeing you again.

August 25, 2019

Fast Fun Friendly Family Owned This was my first experience with this dealership. It was awesome! I will return! They will also do all of my device work for me in the near future. More

by BUSAMAN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello there, thank you so much for your positive comments about McMullen Ford! Please let us know if there is ever anything else we can do for you! Safe travels.

August 25, 2019

Enjoyable experience From the time we started our search for a new truck and through out the process Ian and Mike were very helpful. We had contacted other dealers and no More

by SCOTT.MATTOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch, Mike Maschka
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Scott, thank you for your kind review; we are happy to pass along your comments to the team here at McMullen Ford. Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 24, 2019

Perfect Very fun. Low stress, and simple. They really make it nice for you. Kind of a refreshing change! If your looking for a Ford. There is no better place. More

by Ford Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Pete Belcastro, Ron Dufek, Frank Mainelli, Pat Peirce, Steve Speight, John Williams
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Hi there, we are so glad you had a wonderful experience with our team! We hope to see you again. Take care!

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