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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

August 24, 2019

Love my new Ranger Friendly staff, fast transaction, no pressure atmosphere - I highly recommend to anyone in the market for a vehicle. Thanks to all for the great serv More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Joe, thank you for your kind words and congratulations on your new Ranger. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 22, 2019

All went well with Ian Sales and delivery went well now to see how Ford Stands up to our Honda experience. Why isn’t Ian listed in sales ???? Treated very well More

by SDRENFELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2019

Always honest Scott and his staff have always been easy to work with. We feel more like a friend than a customer. The process was hassle-free. We. will be back! More

by ron83
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 21, 2019

Getting our new Ford fiesta. Frank was courteous, helpful and knowledgeable about the Ford Fiesta we wanted. We appreciated that Frank expedited the sales process , and made it a More

by AUSDEMO12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

August 21, 2019

Great experience We had a very good salesman, Ron Dufek. He was very knowledgeable and took the time to answer our questions and explain everything The finance guy w More

by TAZNUT1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Pete Belcastro, Ron Dufek, Frank Mainelli
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Hello, it’s great to hear you had a positive experience with Ron. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again!

August 20, 2019

Great experience Great car buying experience. No pressure from the sales staff. The process was smooth and fairly quick. Everyone was very friendly from sales, to rece More

by THOMASC3138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Jenson, Pete Belcastro, Ron Dufek
Aug 21, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

August 19, 2019

Wonderful experience, great team The entire team working so diligently to get things finalized and timely. I was in and out in less than about two hours... I had looked online and fou More

by JWEMHOFF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Matt Wemhoff
Aug 21, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for leaving such a great review and high star rating. At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 19, 2019

Great "no pressure" purchase Really appreciated the "no pressure" sales approach and the same could be said for the financial services portion as well. If you are looking for a v More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Ron Dufek, Steve Foster
Aug 21, 2019 -

McMullen Ford- Council Bluffs responded

DJ, your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you need anything else! Safe travels!

August 12, 2019

Wouldn’t go anywhere else in the future Never had a car buying experience like this before. It was seemless. We worked a salesman named Ian and were taken care of to the fullest extent. If y More

by kingsnoogles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 21, 2019 -

McMullen Ford- Council Bluffs responded

Our staff is committed to providing our customers with the best automotive experience! We are so glad to hear you found Ian pleasant to work with. We hope you continue to choose McMullen Ford for all your vehicle needs! Take care!

August 12, 2019

Excellent Listen to what I wanted and help me. Show me the controls and how to use then. Called to see if I had any guestion about my new Ford Escape. More

by DPOPP53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatul
Aug 21, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we're happy you found our staff to be so supportive during your experience here at McMullen Ford! If you have any additional questions about your new Escape, we will be more than happy to assist you! Safe travels!

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