McMullen Ford- Council Bluffs

Daryl Watson is the best! My fiance and I were searching for the vehicle we wanted online when we came across this dealership. From the very beginning, Daryl was very attentive My fiance and I were searching for the vehicle we wanted online when we came across this dealership. From the very beginning, Daryl was very attentive to our needs and worked with us to get the deal we wanted. We live 3 hours away and upon arrival we were met by Daryl with waters after the road trip. Even though it was after hours on a Friday night and the dealership was trying to close we weren't rushed at all and he even took the time to give us an overview of the car's features and get our phone's paired to car for the long trip back home. I've had a lot of BAD car buying experiences, and BY FAR this was the BEST! Keep up the awesome work guys! It's the little things that make the difference, and Daryl changed my mind about car salesman. Will definitely go back to him in the future and recommend to anyone! More

Car service Our service was fast! The technicians and clerks are friendly and helpful! Thank you very much! We had a coupon which was very helpful! Thank you! Our service was fast! The technicians and clerks are friendly and helpful! Thank you very much! We had a coupon which was very helpful! Thank you! More

Top notch Service is always great at McMullen. It’s the only place I go now to get all of my cars worked on. Sales team is amazing too. I have bought two cars Service is always great at McMullen. It’s the only place I go now to get all of my cars worked on. Sales team is amazing too. I have bought two cars here. They listen to what your wants are in a vehicle and make sure to get you into the perfect one. Great all around. More

Totally satisfied Not very often one encounters a staff like this one. They make sure the work done is accomplished in a thorough manner. Quality is the name of the gam Not very often one encounters a staff like this one. They make sure the work done is accomplished in a thorough manner. Quality is the name of the game for this shop, Thanks, troops. More

Service center Im in the service business so I notice how I'm treated when I use a service company. This visit I was invisible, people barely made eye contact Im in the service business so I notice how I'm treated when I use a service company. This visit I was invisible, people barely made eye contact More

Fantastic Bob made sure I knew everything about my new vehicle and was very thorough answering all my questions. I’ve bought new vehicles before and nobody has Bob made sure I knew everything about my new vehicle and was very thorough answering all my questions. I’ve bought new vehicles before and nobody has ever went thru the vehicle with me to make sure I knew how to use everything. It was greatly appreciated!!! More

Great, friendly staff The staff at McMullen Ford is fantastic, which is probably attributed to the fact they are one of the few family-owned dealerships remaining in the ar The staff at McMullen Ford is fantastic, which is probably attributed to the fact they are one of the few family-owned dealerships remaining in the area. I will remain a loyal customer because of their high standards, fairness, and friendly, personalized customer service. More

Great experience The dealership went above and beyond to help us get our daughter her vehicle! Everyone was very helpful and knowledgeable. Will definately be back in The dealership went above and beyond to help us get our daughter her vehicle! Everyone was very helpful and knowledgeable. Will definately be back in the future for any new or used vehicle we might need. More

Oil change Servoice fine but tires not rotated. They could not find wheel lock socket that was in glove compartment In plastic bag aptly marked as such. Had no p Servoice fine but tires not rotated. They could not find wheel lock socket that was in glove compartment In plastic bag aptly marked as such. Had no problem with this in previous visits. More

2016 Taurus SEL Traded my 2015 Taurus SE for a 2016 Taurus SEL with the same amount of miles. Love the new one it has very nice rims and looks way classier than the o Traded my 2015 Taurus SE for a 2016 Taurus SEL with the same amount of miles. Love the new one it has very nice rims and looks way classier than the old one. The 2015 SE was very plain. I think I paid too much but I wanted it so I got it. Sidney was the sales person that helped me. She was very nice and helped me out a lot since I am paralyzed from the knees down. More