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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
July 21, 2018
Great customer service!!! I would recommend this dealership to everyone! The salespeople were very knowledgeable about the inventory and I appreciated how everyone worked toget I would recommend this dealership to everyone! The salespeople were very knowledgeable about the inventory and I appreciated how everyone worked together to get us into our Ford Flex. They explained everything that was going on in great detail and did not leave us to wonder what was next. We also appreciated that the owner stayed through the process and made sure that Sirius was hooked up. Thank you for taking great care of us!!! More
by ANGIEBABY915
Verified Customer
July 20, 2018
Very attentive to detail and had a great experience there. We knew what we wanted in a vehicle and everyone was patient, friendly and went out of their way to provide it. It felt like we were VIPs! We knew what we wanted in a vehicle and everyone was patient, friendly and went out of their way to provide it. It felt like we were VIPs! More
by DEBBYJO53
Employees Worked With
Other Employees :
Randy Archer, Pete Belcastro, Pat Badie, Matt Wemhoff
July 19, 2018
The way it should be! I was greeted with a smile and a hand shake . Answered questions before I could ask, they had it to where very little waiting, but I always have this I was greeted with a smile and a hand shake . Answered questions before I could ask, they had it to where very little waiting, but I always have this experience with McMullen Ford! That’s why I have used them for the past 7 cars ! Never felt I was being talked down to. More
by Escape
Employees Worked With
Robert Simmons, Pete Belcastro
July 18, 2018
Bought new car Frank Minnelli was great at helping us with any questions we had about the car and the process of buying the car. He was very friendly. He made sure t Frank Minnelli was great at helping us with any questions we had about the car and the process of buying the car. He was very friendly. He made sure that we had just about everything that we wanted in the vehicle that we could also afford and was in our price range. More
by andreapummel
Employees Worked With
Pete Belcastro, Frank Mainelli
July 18, 2018
Quality work Randy the service manager is outstanding! The service is completed quickly and well! Went in at 0930 and completed at 1000. The customer waiting are Randy the service manager is outstanding! The service is completed quickly and well! Went in at 0930 and completed at 1000. The customer waiting area is bright and comfortable. More
by Cherrboldt
Employees Worked With
Randy Archer, Glenn Smith, Matt Wemhoff
July 18, 2018
Great Deal...love Frank The buying experience was good. Frank worked with us on getting the numbers, we actually left the dealership the first time without buying the car. The buying experience was good. Frank worked with us on getting the numbers, we actually left the dealership the first time without buying the car. The pressure from the boss wasn't too overwhelming. After a couple days the wife and I decided we'd like to try again and Frank again helped us and we came to an agreement. We did shop around and the deal for the Ford Explorer was the best one we found. More
by BrianW
Employees Worked With
Steve Foster, Frank Mainelli
July 17, 2018
Smooth sailing Service performed as appointed and finished by when promised. All staff fron order taker to serviceman and cashier and even car porter were pleasant a Service performed as appointed and finished by when promised. All staff fron order taker to serviceman and cashier and even car porter were pleasant and made the service of our car seem to them as important to them as it is to us. I wish I could have noted and remembered there names, however, one senses everyone employed there would have performed their duties just as well. More
by MKOVAL5016
Employees Worked With
Have checked off because forced to do so to leave review- not actual servicers because we did not make note of names., Randy Archer, Glenn Smith, Lindsy Tinnon
July 15, 2018
First time buyer for my daughter. They took really good care of my daughter and made it an excellent experience for a first time buyer. This is our second purchase in one year. They took really good care of my daughter and made it an excellent experience for a first time buyer. This is our second purchase in one year. More
by TDHALE93
Employees Worked With
Bob Fausset, Pete Belcastro
July 15, 2018
2018 ford fusion Very happy with my new car! It was a quick process and very nice people. Got the car I wanted and they helped me get out of my old one. Very happy with my new car! It was a quick process and very nice people. Got the car I wanted and they helped me get out of my old one. More
by SHARPIESWELDING
July 15, 2018
Called in late ! I called in late for an oil change and tire rotation. Glenn was very pleasant and willing to get me in. He informed me I wiould have to leave it but I called in late for an oil change and tire rotation. Glenn was very pleasant and willing to get me in. He informed me I wiould have to leave it but he would get it done ASAP. True to his word a couple hours it was done 😀 More
by Danhansen
Employees Worked With
Glenn Smith
