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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,595 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,595 reviews
July 21, 2018
Overall great experience both times we've gotten vehicles We loved the way you made our family feel comfortable with everything you have done for us we want to continue doing business with McMullen ford so we We loved the way you made our family feel comfortable with everything you have done for us we want to continue doing business with McMullen ford so we would like to give a big thank you More
by HAUGEJOHNJH
Verified CustomerEmployees Worked With
Pete Belcastro, Robert Simmons
July 21, 2018
Easy to set up, on-time execution I happened to get a same day appointment and they got me in and out in under 30 min. I received an email notification when complete which I found a pl I happened to get a same day appointment and they got me in and out in under 30 min. I received an email notification when complete which I found a plus. More
by PAULK480
Employees Worked With
Randy Archer, Lindsy Tinnon
July 21, 2018
Great service Audri did a great job of listening to our preferences in the vehicle, and did not pressure us into looking at something we didn’t want. I appreciated Audri did a great job of listening to our preferences in the vehicle, and did not pressure us into looking at something we didn’t want. I appreciated the friendly environment and the fact that we weren’t just another number to them. More
by TAYLORKOOI56
Employees Worked With
Audri Godfrey
July 20, 2018
Very attentive to detail and had a great experience there. We knew what we wanted in a vehicle and everyone was patient, friendly and went out of their way to provide it. It felt like we were VIPs! We knew what we wanted in a vehicle and everyone was patient, friendly and went out of their way to provide it. It felt like we were VIPs! More
by DEBBYJO53
Employees Worked With
Other Employees :
Randy Archer, Pete Belcastro, Pat Badie, Matt Wemhoff
July 19, 2018
The way it should be! I was greeted with a smile and a hand shake . Answered questions before I could ask, they had it to where very little waiting, but I always have this I was greeted with a smile and a hand shake . Answered questions before I could ask, they had it to where very little waiting, but I always have this experience with McMullen Ford! That’s why I have used them for the past 7 cars ! Never felt I was being talked down to. More
by Escape
Employees Worked With
Robert Simmons, Pete Belcastro
July 18, 2018
Great Deal...love Frank The buying experience was good. Frank worked with us on getting the numbers, we actually left the dealership the first time without buying the car. The buying experience was good. Frank worked with us on getting the numbers, we actually left the dealership the first time without buying the car. The pressure from the boss wasn't too overwhelming. After a couple days the wife and I decided we'd like to try again and Frank again helped us and we came to an agreement. We did shop around and the deal for the Ford Explorer was the best one we found. More
by BrianW
Employees Worked With
Steve Foster, Frank Mainelli
July 18, 2018
Bought new car Frank Minnelli was great at helping us with any questions we had about the car and the process of buying the car. He was very friendly. He made sure t Frank Minnelli was great at helping us with any questions we had about the car and the process of buying the car. He was very friendly. He made sure that we had just about everything that we wanted in the vehicle that we could also afford and was in our price range. More
by andreapummel
Employees Worked With
Pete Belcastro, Frank Mainelli
July 18, 2018
Quality work Randy the service manager is outstanding! The service is completed quickly and well! Went in at 0930 and completed at 1000. The customer waiting are Randy the service manager is outstanding! The service is completed quickly and well! Went in at 0930 and completed at 1000. The customer waiting area is bright and comfortable. More
by Cherrboldt
Employees Worked With
Randy Archer, Glenn Smith, Matt Wemhoff
July 17, 2018
Smooth sailing Service performed as appointed and finished by when promised. All staff fron order taker to serviceman and cashier and even car porter were pleasant a Service performed as appointed and finished by when promised. All staff fron order taker to serviceman and cashier and even car porter were pleasant and made the service of our car seem to them as important to them as it is to us. I wish I could have noted and remembered there names, however, one senses everyone employed there would have performed their duties just as well. More
by MKOVAL5016
Employees Worked With
Have checked off because forced to do so to leave review- not actual servicers because we did not make note of names., Randy Archer, Glenn Smith, Lindsy Tinnon
July 15, 2018
Car repair We have appreciated how much McMullen Service Center and their ownership makes it a priority to listen to their customers and our vehicle issues. In a We have appreciated how much McMullen Service Center and their ownership makes it a priority to listen to their customers and our vehicle issues. In a recent service repair, we were experiencing an issue with our Fusion. McMullen Service was persistent in determining our issue and making the repairs. You are a great team and we are McMullen customers for life. Thanks Scott, Dan, Glen and Randy and mechanics. More
by McCra75
