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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
May 10, 2018
Great experience We feel that everyone we spoke to was aboveboard and straightforward in the entire process. This made the process of buying a new vehicle much easier. We feel that everyone we spoke to was aboveboard and straightforward in the entire process. This made the process of buying a new vehicle much easier. More
by 16574
Verified CustomerEmployees Worked With
Other Employees :
Robert Elet , Bob Fausset, Skip Marsh, Pete Belcastro
May 09, 2018
Fabulous Service I love everyone in the service department at McMullen Ford. Randy, Glen, Lindsy, and Dan always take care of me. I’ll NEVER service anyways where else I love everyone in the service department at McMullen Ford. Randy, Glen, Lindsy, and Dan always take care of me. I’ll NEVER service anyways where else. More
by DAVIS.SIDNEY7
May 09, 2018
Luther Ford in ND purchased 2 cars from Thought we would be moving to Fargo so on impulse 2 times purchased right off the Luther Lot in Fargo. McMullen has been GREAT at doing all the warra Thought we would be moving to Fargo so on impulse 2 times purchased right off the Luther Lot in Fargo. McMullen has been GREAT at doing all the warranty and service work. THANK YOU Randy & Glenn More
by lee402
Employees Worked With
Randy Archer, Glenn Smith
May 04, 2018
Great service The service department is staffed with folks who care about your service experience. I always feel confident that the work was done correctly and at The service department is staffed with folks who care about your service experience. I always feel confident that the work was done correctly and at a fair price. More
by Gary
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon
May 03, 2018
Satisfied McMullen Ford, especially Sidney, went above and beyond to please us. We will definitely come back, when it’s time for another vehicle. We are very sa McMullen Ford, especially Sidney, went above and beyond to please us. We will definitely come back, when it’s time for another vehicle. We are very satisfied. More
by BECKYLYNNHOWARD
May 03, 2018
Great experience !!!! Great experience, not like the other guys! We felt respected and cared for. They worked hard to get us what we wanted for the price we wanted. We are Great experience, not like the other guys! We felt respected and cared for. They worked hard to get us what we wanted for the price we wanted. We are lifetime McMullen buyers. Thanks.... More
by Todd Rivera
Employees Worked With
Darrell Watson, Julie Roach, Bob Fausset, Skip Marsh, Pete Belcastro
April 29, 2018
Maintenance The staff in the service department are courteous ,professional and friendly ! They are exceptional and I would definitely recommend fir advice or pur The staff in the service department are courteous ,professional and friendly ! They are exceptional and I would definitely recommend fir advice or purchase of a new vehicle More
by JOANNA.SMITH
Employees Worked With
Randy Archer, Glenn Smith
April 28, 2018
They are so helpful and do such a great job! They do such a great job and are always so nice! I would never take my car anywhere else! They watch out for me and don’t take advantage of their cust They do such a great job and are always so nice! I would never take my car anywhere else! They watch out for me and don’t take advantage of their customers! More
by SADIEZEISLER95
April 28, 2018
Mixed Experiences I have bought multiple vehicles at MCMULLEN and used the Service Dept extensively. I have never had an issue with the quality of work. It is very ex I have bought multiple vehicles at MCMULLEN and used the Service Dept extensively. I have never had an issue with the quality of work. It is very expensive and you can likely find less expensive options, if you have time to shop around. They are not overly responsive if you have an immediate concern - if you are in a jam and they are busy, you will wait the 2,3 day’s or whatever time frame they say - there is no “working it in.” I have always thought that a repeat buyer should get more consideration, but no so. I have known several others who felt they were way overcharged, but I am not sure - like I said, you will pay a top price with no deals or discounts. I have always been treated in a friendly manner, but i have never forgotten that it’s a business - not a friendly small town shop. More
by JONESEY55
Employees Worked With
Other Employees :
Randy Archer, Glenn Smith, Lindsy Tinnon
April 28, 2018
Excellent service!!!! Excellent service all around. Would gladly return and recommend to everyone I know. Nice new service department and front sales show room. Thank Excellent service all around. Would gladly return and recommend to everyone I know. Nice new service department and front sales show room. Thank you all for what you do. More
by PCORECJC
Employees Worked With
Other Employees :
Lucas Amaya, Randy Archer, Glenn Smith, Lindsy Tinnon
