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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
June 24, 2021
Website is simple to navigate, yet provides detailed information on vehicles; very user friendly. Dealership worked with us on a trade-in and gave us a fair offer. Salesman, Ian, did not apply high pres information on vehicles; very user friendly. Dealership worked with us on a trade-in and gave us a fair offer. Salesman, Ian, did not apply high pressure in his approach and in essence “cut the crap,” which was much appreciated. From the time we arrived (our first time), to the time we drove away in a different vehicle was under 3 hours, and that INCLUDES test drive, trade-in negotiation, AND tax, titling, and license fees— a huge time saver from going to the courthouse. Would recommend giving them your business. More
by Brad
Verified CustomerEmployees Worked With
June 24, 2021
Got to the dealership a little before closing time. Got a great deal on a vehicle (CPO), but since some people were already gone for the day, I ended up with an empty tank of gas. Filled it up the next day a great deal on a vehicle (CPO), but since some people were already gone for the day, I ended up with an empty tank of gas. Filled it up the next day and contacted the dealership. They fixed me up with a full tank of gas at my next fill up! Highly recommend this “no nonsense “ dealer. They did not try to play the usual “car salesman “ games. Very refreshing and unexpected More
by krlane
June 22, 2021
Oil change and tire rotation on F150 King Ranch. Excellent experience. Good customer service from the service rep, Todd, and technician. They offer shuttle service too. Excellent experience. Good customer service from the service rep, Todd, and technician. They offer shuttle service too. More
by JSEvridge
Employees Worked With
Todd Conn, service rep
June 20, 2021
Everyone was very nice, Rick helped me pick a vehicle and Jeff was extremely helpful at finding me the right interest rate due to my situation!! Thanks MCMullen Ford Jeff was extremely helpful at finding me the right interest rate due to my situation!! Thanks MCMullen Ford More
by NURSEMJ47
Employees Worked With
Pete Belcastro
June 19, 2021
Thank you all the McMullen family for all you did to get me in my beautiful vehicle! Everybody there were AWESOME!! Ian and his team got me right and riding NICE!!!!! me in my beautiful vehicle! Everybody there were AWESOME!! Ian and his team got me right and riding NICE!!!!! More
by Sweets
Employees Worked With
Other Employees :
Glenn Smith, Pete Belcastro, Matt Wemhoff
June 18, 2021
They are good, honest, decent people and they treat you with respect. Very good to deal with and they are always competitive with their products and their prices. with respect. Very good to deal with and they are always competitive with their products and their prices. More
by Wendell
Employees Worked With
Other Employees :
Julie is a great interface for any business. She is very much a people person.
June 18, 2021
The dealership was friendly and was the least intimidating dealership I had been in. I felt comfortable asking questions and did not feel overly pressured to sign anything. intimidating dealership I had been in. I felt comfortable asking questions and did not feel overly pressured to sign anything. More
by FRIZ13
June 15, 2021
Everyone was very nice and pleasant to work with! A big thank you to Ian and I believe Dan for getting me in my dream truck!! thank you to Ian and I believe Dan for getting me in my dream truck!! More
by MJJOHNSTON523
June 13, 2021
The right car at the right price. My daughter is thrilled with her new car. The whole experience was great. Best place to get a car with her new car. The whole experience was great. Best place to get a car More
by John Q. Public
Employees Worked With
Other Employees :
Erik King, Pete Belcastro, Matt Wemhoff
