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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

February 11, 2021

Scott did an amazing job helping out department get a truck ordered and having it set up with the right accessories. Very easy to work with! More

by devin.juel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we're happy you found our staff to be so supportive during your experience here at McMullen Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

Frank was a awesome salesman got us in the right suv for the right price everyone was very friendly and willing to help we will definitely be back again More

by JAMESFLAITZ82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Feb 13, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we're happy you found our staff to be so supportive during your experience here at McMullen Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2021

Great service. This is my first new truck and they made the process very easy.and smooth. They had the truck I wanted in stock and I am very happy with it More

by BREWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke McDowell , Pete Belcastro
Feb 13, 2021 -

McMullen Ford- Council Bluffs responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

February 10, 2021

Easy folks to work with, they were very accommodating. Staff answered all of the questions that we had and made our buying process very simple. More

by ptb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
Feb 13, 2021 -

McMullen Ford- Council Bluffs responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

February 09, 2021

Great Experience! Helpful without being annoying or pushy. A little disappointed that they didn't have the "elaborate" coffee stations or cappuccino machines that so many other dealers have availabl More

by KROSENTHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Feb 11, 2021 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2021

Love the truck . Wish we could have gotten more for our trade in but pleased with vehicle choice. With recommendation to others. Thank you all More

by JW103153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

McMullen Ford- Council Bluffs responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2021

I had a great experience when buying my truck Easy to work with and got great service. I would buy another vehicle from this dealership. More

by MARKSTUCHLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
Feb 09, 2021 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

February 07, 2021

Wonderful staff, very helpful and friendly. Online credit application and registration made the the process fast and easy. Would definitely recommend them to friends and family! More

by ROMANOOUTDOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott, Lindsy Tinnon, Pete Belcastro, Frank Mainelli
Feb 10, 2021 -

McMullen Ford- Council Bluffs responded

Hello, your comments keep us motivated and working hard for all our guests! Thank you again for choosing McMullen Ford, and we hope to see you again soon!

February 07, 2021

Very helpful. Listened to what we wanted and showed us what we wanted. Did not try to tell us what we needed. Trust them a lot which we can't say about a lot of dealerships More

by timbunten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Ron Dufek
Feb 10, 2021 -

McMullen Ford- Council Bluffs responded

Hello Tim, thank you for your kind words and congratulations on your new vehicle! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 06, 2021

I checked online for an suv to lease. Tom phoned me right away to make an appointment for me to come for a test drive. He was very personable, met me at the door, and brought around the perfect vehicl More

by BMELCHORYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Truscott, Pete Belcastro
Feb 09, 2021 -

McMullen Ford- Council Bluffs responded

Hi, we are very happy to have provided you with such a positive experience! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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