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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
October 10, 2020
McMullen has great customer service. They took care of us and were fair in their estimates and dealings. The staff was friendly and kind throughout the store. and were fair in their estimates and dealings. The staff was friendly and kind throughout the store. More
by Hardi139
Verified CustomerEmployees Worked With
October 10, 2020
Great experience! Joshua is an asset to your business. The process ran smoothly and we moved on to the rest of the day. Great work! The process ran smoothly and we moved on to the rest of the day. Great work! More
by SANDSGARRETT
October 09, 2020
The service was amazing at McMullen. I was an out of state buyer and they accommodated me at every turn and made the buying process as simple as it could be. state buyer and they accommodated me at every turn and made the buying process as simple as it could be. More
by sipe24
Employees Worked With
Pete Belcastro, Ron Dufek
October 06, 2020
I drove nearly 3 hours to buy my new Ford F150 with McMullen. They had the exact model I wanted and offered great pricing. Ian my salesman was great to work with. I would highly recommend them to anyon McMullen. They had the exact model I wanted and offered great pricing. Ian my salesman was great to work with. I would highly recommend them to anyone looking for a new vehicle. More
by BRETT.SOMSEN
October 04, 2020
Glen is why I keep coming back to McMullen. After I traded in my BMW X5 for Christine( 2011 flex), I decided to continue to service my car here. Glen was my first service advisor and he made such a gr traded in my BMW X5 for Christine( 2011 flex), I decided to continue to service my car here. Glen was my first service advisor and he made such a great first impression,..professional, knowledgeable, concerned and committed to giving me the best service for Christine. Once I had a safety issue with my car, it was late in the day and parts weren’t available until the next day. He was so concerned he arranged a loaner car for me to drive home. Another time I was at my cottage in Canada, had an accident and the first person I notified was Glen. He guided me long distance through the tedious process with my insurance company and the Canadian Ford service department to get Christine back home safely to his service team. Service is the face of any dealership and Scott made a very smart business decision when he hired Glen. More
by Deb
Employees Worked With
Glenn Smith
October 01, 2020
We enjoyed purchasing of our new Ford Transit with McMullen Ford. They were very friendly, attentive, and really listen to our needs and desires. We purchased this vehicle for work. We had very spe McMullen Ford. They were very friendly, attentive, and really listen to our needs and desires. We purchased this vehicle for work. We had very specific things in mind that we wanted our van to have. Rick Boyd and the McMullen team went above and beyond to get everything we wanted and some;). Very pleased with our purchase. Love the team at McMullen Ford!!! DEFINITELY RECOMMEND THEM. More
by LETICIAMGAYTAN
October 01, 2020
Great people to work with. They made a team effort to make sure our wants and needs were taken care of. They made me feel like I gotta great deal when it was all said and done. Planning on shopping there make sure our wants and needs were taken care of. They made me feel like I gotta great deal when it was all said and done. Planning on shopping there again. More
by MELVAL
Employees Worked With
Other Employees :
Glenn Smith, Pete Belcastro
September 27, 2020
Ian Veach was super as our salesman. He didn’t pressure us and answered all of our questions. There was a nice variety of vehicles from which to choose. us and answered all of our questions. There was a nice variety of vehicles from which to choose. More
by ANNETTE_J03
September 27, 2020
Tom Truscott was a delight to work with! We had been to Tom Truscott was a delight to work with! We had been to every ford dealer in the area, Tom made the decision to by from McMullen easy Tom Truscott was a delight to work with! We had been to every ford dealer in the area, Tom made the decision to by from McMullen easy More
by beherst
Employees Worked With
Tom Truscott
September 27, 2020
Nice dealership. No pressure to buy anything. Willing to go the extra mile to earn your business. Nice friendly people. Salesman and finance guy were friendly and nice to visit with. to go the extra mile to earn your business. Nice friendly people. Salesman and finance guy were friendly and nice to visit with. More
by MKOVAR31
