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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,595 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,595 reviews

September 27, 2020

Tom Truscott was a delight to work with! We had been to Tom Truscott was a delight to work with! We had been to every ford dealer in the area, Tom made the decision to by from McMullen easy More

by beherst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Truscott
September 27, 2020

Nice dealership. No pressure to buy anything. Willing to go the extra mile to earn your business. Nice friendly people. Salesman and finance guy were friendly and nice to visit with. More

by MKOVAR31
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
September 26, 2020

Professional and courteous staff. They made the buying process smooth and stress free. Great showroom and waiting area. Most impressed by seeing the owner help the wash attendant cleaning and preparing ou More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro, Frank Mainelli
September 26, 2020

Ron was was courteous and helpful. He went over the features of the car with me. I got the vehicle I wanted at a good price. More

by GHOLMES4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
September 26, 2020

Found the pickup I wanted thru your website here so it was an easy sale but found your sales and finance dept very helpful and drove it home that evening More

by DOLLYDIMPLES5776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
September 25, 2020

All staff members were friendly and made the process very easy. First time car buyer and I didn’t feel rushed or pressured into making a decision. Car was explained and told that if I needed anything to call More

by WALFORDMHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Ron Dufek
September 25, 2020

All in all a satisfying experience. The real bottom line is that the primary driver loves the vehicle. One of the real tests will be satisfaction with the service department. More

by CATSPAW4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
September 24, 2020

Frank was great to work with. Frank was great to work with. Frank was great to work with. Frank was great to work with. Sorry for the redundancy but it had to be 25 words... More

by ALEXPICK
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Sep 28, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

September 24, 2020

Josh was very energetic very nice person, we test drove an F150. When we agreed to purchase the F150 the company took it to get it cleaned the company that detailed it did a spotty job. I thought that when More

by Christopher Larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

I am a repeat buyer of McMullen Ford, I worked with Rick Boyd very friendly/helpful! Scott and Dan are always awesome to work with. More

by HERKY1IA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Boyd, Pete Belcastro
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