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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,593 reviews
June 25, 2020
Very friendly staff, made my first time experience with buying a car very easy and helpful. Help me get the best deal as possible with my situation. buying a car very easy and helpful. Help me get the best deal as possible with my situation. More
by ZUNIGALILLIANNA05
Verified CustomerEmployees Worked With
Bob Fausset, Frank Mainelli
June 25, 2020
I was lied to!!!! Only told me what I want to hear and it looks like the salesman is not working there anymore. Looked for the salesman Business card but do not have it anymore and it’s been almost 2 mon it looks like the salesman is not working there anymore. Looked for the salesman Business card but do not have it anymore and it’s been almost 2 months ago that I got the truck. Could go on but I’m not going to. More
by ETA15MINS
Employees Worked With
I do not see the name of the salesman name.
June 25, 2020
I don't even want to give any stars or rate my experience cause it was that bad. One star is to high. Horrible experience. You got me approved for an amount but wouldn't work on anything then what was approv cause it was that bad. One star is to high. Horrible experience. You got me approved for an amount but wouldn't work on anything then what was approved. Dislike everything about my experience. It was HORRIBLE!!!!!!!! More
by Darrin_crawley
June 25, 2020
Our salesman was very friendly and no sales pressure. They helped in getting as much trade in value for my vehicle as possible. The vehicle I picked fits my needs to a T and is priced competitively. They helped in getting as much trade in value for my vehicle as possible. The vehicle I picked fits my needs to a T and is priced competitively. More
by DSHOOP58
June 25, 2020
Amazing service! Josh really listened to me, catered to my needs & helped to get me exactly what I wanted within my budget. I had an excellent experience & I will refer this dealer to others. my needs & helped to get me exactly what I wanted within my budget. I had an excellent experience & I will refer this dealer to others. More
by NEDERAHPOLLACK
June 25, 2020
I had at least a F-150 2 years ago, and was very pleased with the Salesforce. When it came time to trade my 2018 Ford Explorer oh, there is no other place I was going to go other than McMullen Ford. with the Salesforce. When it came time to trade my 2018 Ford Explorer oh, there is no other place I was going to go other than McMullen Ford. More
by LARRYANDBRENDAHARRIS
June 21, 2020
This was my first time buying with Ford.. Frank made the car buying process much easier than im used to. Ill definitely continue do business with Ford. car buying process much easier than im used to. Ill definitely continue do business with Ford. More
by REDSCORPIO1023
Employees Worked With
Frank Mainelli
June 19, 2020
Very friendly and went out of there way to make us comfortable and answered all questions. Iran was able to get me the loan I needed to purschase the truck I wanted comfortable and answered all questions. Iran was able to get me the loan I needed to purschase the truck I wanted More
by SHEILALYNN1965
June 13, 2020
Very helpful and friendly. Easy to do business with and a pleasurable experience. Our salesman Tom was knowledgeable and kept us informed throughout the process. a pleasurable experience. Our salesman Tom was knowledgeable and kept us informed throughout the process. More
by PHIL.BREWER
