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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,593 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,593 reviews

May 31, 2020

Frank was a great to work withT They were all friendly and very helpful. Frank was very helpful in helping to choose the vehicle and to show how everything worked before I left the d More

by RYANUNDERW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Frank Mainelli
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2020

Tom and everyone we dealt with at McMullen was very helpful and informative. They weren't high pressure and worked to earn our business by getting us a nice deal on a great Explorer! More

by PINHIGH418
Recommend Dealer
Yes
Employees Worked With
Tom Truscott - 5 Stars, Bob Fausset, Pete Belcastro
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

May 31, 2020

We felt the process was a little long. But the end result was what we were looking for. We thought all of the people we had contact with we're friendly courteous and made us feel very comfortable. I did not More

by JANDJH
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Pete Belcastro, Ron Dufek
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! Thank you for choosing McMullen Ford, and we hope to see you again soon!

May 29, 2020

I have always had an awesome experience at McMullen. They are always caring and personal. This visit was no exception. They spent as much time as it takes to explain all the new devices found on my v More

by SAFJRM83
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

McMullen Ford- Council Bluffs responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2020

Wouldn’t buy a Ford from anywhere else. This company treats you like family. Always bend over backwards to do what is right. Love buying from McMullen Ford. More

by DAVIDFREAUF
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
May 26, 2020

Getting my new vehicle was quick and easy. I was able to view the vehicle and test drive on Wednesday and it had my desired add ons (spray on bedliner, soft bed cover, mud flaps and bug deflector) and was r More

by JMARSH17
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Frank Mainelli
May 28, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you for taking the time to leave a review for us at McMullen Ford. We're happy we could meet your expectations! We hope to be of service to you again! Take care!

May 25, 2020

I always go out of my way to go to McMullen for service. They have the best team. I used to go to other dealerships and would always get the run around and overcharged. So when it came time to purchase a ne More

by mrreiman
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
May 28, 2020 -

McMullen Ford- Council Bluffs responded

Mrreiman, your comments keep us motivated and working hard for all our guests! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 25, 2020

To look for a ranger for my wife were not in need of a vehicle were just looking except for the long wait for finance was a better experience than where I had been buying More

by TOM@HARTERCOMPANY.COM
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Belcastro
May 28, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you so much for your positive comments about McMullen Ford! If there is anything else we can do to assist you, please let us know! Take care!

May 24, 2020

Been coming to this dealership for years and never been disappointed, they will always have my business, always friendly and very easy to work with. Thanks again! More

by MLMCINTOSH
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro, Frank Mainelli
May 28, 2020 -

McMullen Ford- Council Bluffs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

May 21, 2020

Was dealing with the dealership across the street... got ignored. Called Josh and had a car 2hrs. later. Fast and helpful. Thank you for the prompt and wonderful service. More

by ZELLER848
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

McMullen Ford- Council Bluffs responded

Hi, thank you so much for your positive comments about McMullen Ford! If there is anything else we can do to assist you, please let us know! Take care!

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