McPeek's Chrysler Dodge Jeep Ram of Anaheim

I have no idea where to begin. I bought the truck 2 months ago and since then it has been at the dealer twice and now needs to go a 3rd time! They did not tell me about recalls, I had to tell them!!! One recall is know but the mfg has no solution to repair it! If you have a 201 Dodge Ram, there is a recall on the brakes and now one on the tailgate that just opens for no reason, yes, even when you are driving! I asked for the car fax on the car and they said "since you are the original owner, that might be hard". xxx?? I bought it 2 months ago with 15K miles on it - how am I the original owner?? Stupid just stupid people!! Oh - first - when I was buying the car, they do not offer you the online price which was $2000 lower than the sticker price - I had to tell them! Ripoffs! How can I claim this as a lemon?

Terrible company to deal with. Promise you one thing and they do just the opposite. I called at least 20 times and they would not answer my call. When I finally spoke to the business manager she told me they will do nothing and then hung up on me. Worst place ever...!!!

If you are able to I would go somewhere else. I took my 2015 Charger RT in because it was leaking oil, I also asked for an oil change. I had bought the car at McPeeks 2 years ago. During their diagnostic, it was discovered that the oil leak was caused by the filter, which was installed by a outside place. To me, this could have been easily resolved. I knew it was minor, the service staff knew it was as well. Instead they charge for an entire diagnostic, not covered by warranty, and also a car rental, which was done in somewhat of a omissive way. To be honest, by the book, this service department did nothing wrong. But as far as customer service, and gaining future business from me, not going to happen. I was thinking of trading up to a SCAT Pack RT at Mc Peeks, but Im going to look elsewhere since this place seems to care about quick money rather than keeping customers happy long term. My bill total was close to 400(should have just been for the oil change) for a oil filter that was not screwed on correctly!!! GO ANYWHERE BUT HERE FOR SERVICE OR SALES!

These guys at McPeek are terrible and extremely Unprofessional! When there is a price on the window of a vehicle (commercial work truck) and a customer tells you they want to buy that vehicle, you don't tell the customer the price is $10,000 more then what the price is on the vehicle window. You sell it for what it is advertised for!!! Well no, not at this dealer, they said their people screwed up and didn't put the correct price on the truck. That is completely false advertisement weather it was a mistake or not. If there is a sticker on the truck it should have been sold for the price it was advertised at!!! I would never recommend McPeek Dodge to anyone ever! Eddie Vidauri is by far the most horrible Fleet Manager at any dealership we have ever dealt with! He does not know how to talk to a customer or resolve issues!

There is a reason, that there is a revolving door in the service dept. In the period of 1 year, 3 manager changes, service writer changes, it's all got to add up to something.. They damaged my 2016 Ram 1500, not to mention, greasy boot marks in my interior, greasy palm marks on my windows, a lack of regard for the safety of their clients vehicles. Disrespectful and condescending... They smashed the front of my truck, and have offered to settle for $100.00.. The bumper needs to be replaced, and the upper trim replaced and painted, but they think $100.00 "should cover it". Stay away, there are other dealerships out there whom value their clients.

Drove from San Diego to purchase a truck from Mcpeek Dodge. Went in with approved financing from my own credit union for much more than the vehicle purchase price. The salesman refused to use my approval and insisted that they must run my credit anyway. They ran credit with 7 different financing companies for absolutely no reason whatsoever. This put many more credit inquiries on my credit report for no reason whatsoever. In the end they used my credit union to finance the truck. Salesman also misrepresented the vehicle which was a prior rental and flat out lied about the vehicle stating that it was owned by a company for a fleet vehicle. The dealership has made NO effort whatsoever to return any messages regarding this issue. They have completely blown off every call to them.

-------- STAY AWAY FROM THIS STEELERSHIP ------------ After buying a vehicle from this location I was told from my finance company that I had 2 additional charges. I declined both additional options before signing the contract with the dealer but they still slipped it in on the back of the contract and completely defrauded me with there actions since I did not pay attention to those details. Since they quietly added the additional charges, and I signed without catching it, I told the "GM" and the General Manager Stewart told me that it's my fault I signed it and told me to leave. He would not comment any further. He even told me to leave again because he did not want anybody knowing of there wrong doings. Costomer service at its best! After informing management that my vehicle is not GPS equipped. They insisted to try and cover up there actions by telling me it is even after the manufacturer verified it was not. So I asked them to prove it and show me where it was located. They looked on the computer, typed up the vin and said the battery must be dead on the GPS because it wasn't showing up on there system so they couldn't prove it to me. So I asked him to point it out to me on a visual inspection and they said there not allowed to show me. These guys are a real joke and there ripping off consumers on the back end so be very carful with what your signing in the finance department. There adding fees on the contract that don't even exist on your vehicle which is illegal...creating more money for them on the vechile price plus the fees that your incurring daily with the price increase to make even more money! Talk about getting your hands shook and your money took all in the same motion!

Recently I took my Ecodiesel truck in to have the engine light looked at and have them repair it. My truck only has about 20300 miles. Within 12 miles the engine light came back on. When I took my truck back a Mr. Benjamin was out directing traffic. He asked me why i was there and I explained it to him that my engine light came back on and I would like to talk to you about the repairs that you did that are under warranty but you "Charged" me for the repairs. Benjamin started yelling and screaming at me and literally kicked me off of his property. i then left and went to another Dodge place and when they put their computer on my truck they received different codes and they did the repairs. Why did McPeek make me pay for warranty work. Why did they put down on the paperwork that I requested work to be done when I, not being a mechanic, did not go there for anything other than to have the check engine light looked at?? Oh my avoid this auto repair facility.

There's one thing about me if I say something negative and if it's fixed I will come back in corrected I want to say special thanks to, Ken , Doug, and Alec A couple weeks ago I posted something it was not a positive review . I was not expecting a phone call back or anything I was sitting on the couch with my son the phone ring was 9 o'clock at night I was very shocked it was the dealership they actually follow through and gave me a call I was very happy my car was in the following week be fixed from the sales manager to the salesperson and to the service department, I'm looking forward to doing more business with them people laugh at me because I have gotten 7 car from them but I'll tell you right now they stand behind their word and they fix the problem sometimes our hands are tied and we have to find other ways to get things fixed and these guys came through. I have no problem paying my telephone number on here if anybody has any questions sometimes hearing the voice of somebody and the sincerity they have, Bryan Blair 714 351 7395 Thank you guys for your wonderful job

i bought a used 2003 dodge ram 2500 from mcpeeks dodge. Truck had a couple small issues after I bought it. Stewart the general manager is the best! If you buy a car from here and have any issues with skip dealing with the low level managers and go direct to Stewart! He will get everything handled for you! Thanks for your help Stewart!!