McSweeney Chrysler Dodge Jeep Ram - Service Center
Pell City, AL
299 Reviews of McSweeney Chrysler Dodge Jeep Ram - Service Center
Great service. Service representative was very helpful and knowledgeable. The dealership is a great place to purchase a vehicle as well. Service representative was very helpful and knowledgeable. The dealership is a great place to purchase a vehicle as well. More
The service person did a great job. She was very professional and kept us updated during the service process. She was very professional and kept us updated during the service process. More
Best service and quality around town. Salesman are great and very professional not to mention the doughnut Salesman are great and very professional not to mention the doughnut More
Very smooth experience and they treat you really well while waiting on your vehicle. Would recommend them to anyone while waiting on your vehicle. Would recommend them to anyone More
Thank you for fixing my jeep back to normal. I appreciate all the hard work. Didn’t mean to be a bother. I appreciate all the hard work. Didn’t mean to be a bother. More
Worst service department ever. My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the corr My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the correct seal. Third time it was sealed but the fluid was low. I put a quart in myself. I was told by the service manager that he didn’t believe that. Not sure why after all the fails from day one. He assured me that the owner was aware of the situation after I complained enough. I didn’t believe him. So my Tran’s had a sensor that went bad after all the leaks. They were going to charge me $1800 to repair. Option was that they would eat the cost of the repair but I had to sign a document that I would never bring the jeep back. Just a sign that they weren’t going to repair it properly. Never heard of a service dept that had no faith in their own work. I’m sure the owner is aware though, right? More
I bought my Jeep from this dealership a few weeks ago. The salesman Jackson took care of me. Then carried it in for service and the service department was fast and friendly. The salesman Jackson took care of me. Then carried it in for service and the service department was fast and friendly. More
Tommy went all out to make sure the warranty was covered and Terry stayed on top of things to make sure the parts were ordered when they became available. and Terry stayed on top of things to make sure the parts were ordered when they became available. More
They are always nice and friendly and always have good treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right More