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Meade Lexus of Lakeside - Service Center

Utica, MI

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183 Reviews

183 Reviews of Meade Lexus of Lakeside - Service Center

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September 10, 2013

Lindsay is a great service rep and has always looked after our best interest when it comes to maintaining our autos. one of the main reasons we continue to buy from Meade is the service dept. and Lindsa More

by nhc46js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Sep 20, 2013 -

Meade Lexus of Lakeside responded

Thank you for the valuable feedback--we really appreciate it!

August 30, 2013

Always a great experience at this dealership. They always do what they say they will and exceed my expectations. I would highly recommend. Great job! More

by Johnston33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 30, 2013 -

Meade Lexus of Lakeside responded

Thanks for the review!

August 30, 2013

The employee was very knowledgable about the services I needed for my vehicle. I will defiantly refer people to this dealership. I will defiantly come here for service. More

by bbmeg84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Sep 03, 2013 -

Meade Lexus of Lakeside responded

Thanks for the review!

August 28, 2013

My experience with Meade Lexus of Lakeside, specifically Chris Coleman was fantastic. My Lexus RX300 needed its transmission replaced which is a large service job. During my serving Chris provided a loaner More

by tedkan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 30, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking the time to tell us about your experience. Have a wonderful Labor Day weekend!

August 27, 2013

Very helpful and friendly customer service. Work was done in a timely fashion and I am completely satisfied with the services rendered. I would recommend this dealership to my family and friends. More

by sburgess17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 28, 2013 -

Meade Lexus of Lakeside responded

Thank you for your kind words and providing us with your input!

August 27, 2013

Waited 45 minutes for a scheduled oil change and when I want out to see if it had been done the work was not even started after the service person told me it would take 45 minutes to get it done. A MCdon More

by sport68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Aug 28, 2013 -

Meade Lexus of Lakeside responded

We are sorry to hear that your service experience was less than satisfactory. We would certainly like to look into this situation further and have management review your concerns. Please contact Adam Stanton, Service Manager at 248-372-7105 or astaton@meadelexus.com with additional details about your experience. Our apologies again for your unsatisfactory experience and we look forward to the opportunity to earn back your trust and faith in Meade Lexus.

August 23, 2013

Lindsay has always taken great care of my service needs. I have never had to worry about any services. She's very courteous and knowledgeable. More

by Niecey777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Aug 28, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for sharing your comments! Have a great day!

August 20, 2013

Chris Coleman has been my service rep. virtually every time I have brought my car in for either maintenance or special service, He is always extremely professional and attentive. I like the fact that we More

by Chrisitne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Aug 21, 2013 -

Meade Lexus of Lakeside responded

Good Morning, Christine- Thanks so much for taking a moment to express your thoughts about your experiences with Chris and Meade Lexus of Lakeside. We couldn't be happier that he makes you feel so at ease with the vehicle service process and we are grateful for the opportunity to continue to assist with your vehicle needs. We do apologize for the frustration you encountered during the review-writing process, though. While we understand reservations about creating accounts nowadays, it is unfortunately necessary on such high-quality review sites to prevent spammed reviews/comments and to assure profile page visitors that the information they are viewing has been verified and is legitimate. Please know your email address will not be shared or used for any other reason than to verify your review. We thank you so much again, however, for completing the process despite this and for being such a valued customer. We hope you'll join us at an upcoming Customer Appreciation Breakfast on the first Saturday morning of each month and we will see you soon!

August 01, 2013

I have had many different cars over the years from a variety of dealerships and manufacturers. This is my first Lexus and I have to say this has been the best dealership service department that I have More

by newellz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Aug 12, 2013 -

Meade Lexus of Lakeside responded

We are honored to be named the best dealership service department that you have ever dealt with! It's great to know you have had such a positive experience so far and are comfortable with our service process. Please don't ever hesitate to let us know if there are ways we can make it ever better, though, and we hope to see you again soon!

July 31, 2013

Just want to say thanks again Lindsay Ciciarelli. You made my service experience a pleasure and you handled all my needs in a friendly and professional matter. I definitely reccommned Meade Lexus of Lake More

by tbonejenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Aug 12, 2013 -

Meade Lexus of Lakeside responded

We look forward to seeing you again and appreciate your comments!

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