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Meade Lexus of Lakeside - Service Center

Utica, MI

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183 Reviews

183 Reviews of Meade Lexus of Lakeside - Service Center

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May 30, 2013

Chris was very informative and gave excellent customer service to me during my visit. He always figures out exactly what my car needs to keep it running the way it should and I appreciate his help. More

by Steve19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jun 21, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking a moment to share your comments!

May 29, 2013

Lindsay has been great to work with. Very courteous with her time. She is quite prompt with her response time and explains everything in great detail. I would highly recommend working with her. John More

by Jlwalk825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Jun 21, 2013 -

Meade Lexus of Lakeside responded

Hi John- Thank you for your review!

May 28, 2013

this is my second Lexus, the service dept is why I bought the second one,great service always, friendly, clean environment, good service hours, informative staff !!! More

by dduym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jun 21, 2013 -

Meade Lexus of Lakeside responded

Wonderful to know--thank you for taking a minute to send your thoughts!

May 28, 2013

This is the fourth vehicle we have purchased from Meade Lexus. Sales (Dennis Mitchell) and Service are always exceptional we would not go to any other dealership. The service department always exceeds ou More

by tamerapope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Jun 21, 2013 -

Meade Lexus of Lakeside responded

We are honored to have had you in the Meade Lexus family for so long now, and can't thank you enough for allowing us the opportunity to be your trusted destination for all of your vehicle needs. We hope to see you at a future Customer Appreciation Breakfast (the first Saturday morning of each month) so we can provide a token of thanks for being such a valued guest. Thank you again and have a wonderful day!

May 23, 2013

Excellent service and very helpful staff. Comfortable waiting area with wifi made the hour go by quickly. The traffic around lakeside is very heavy, but otherwise a good location. More

by Mkern228
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jun 21, 2013 -

Meade Lexus of Lakeside responded

We're glad you were able to utilize some of our complimentary customer amenities while you were in for service! Just a reminder that in addition to Wi-Fi, we also provide complimentary iPads for your enjoyment and phone chargers if needed. If there is anything else that would make your next experience better, please let us know and we'll see what we can do!

May 20, 2013

I have had the opportunity to deal with Chris as my primary contact for all my service needs over the years. It has been a wonderful experience overall. He has answered all my questions relating to th More

by ranjani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jun 21, 2013 -

Meade Lexus of Lakeside responded

We're so pleased to know you've been satisfied with your service experiences at Meade Lexus, though we certainly hope you will let us know if there is any way we could improve upon them. We hope you'll visit us again soon and have an enjoyable Summer in the meantime!

April 30, 2013

Every time I call, not only am I able to get right in, you always have a loner car available. The staff is always friendly, and very prompt on letting me know what they find with my vehicle and take car More

by janelsadowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
May 03, 2013 -

Meade Lexus of Lakeside responded

Glad you have taken advantage of our some of our complimentary amenities that we provide to every customer, being the loaner car benefit in this case. Please consider joining us for one of our Customer Appreciation Breakfasts on the first Saturday of every month or request information about "The Meade Touch" the next time you visit for greater detail about Meade Lexus customers benefits. Have a wonderful day!

April 24, 2013

Lindsey is very knowledgable, friendly, and helpful. She always went the extra mile to ensure that I understood the necessary repairs for my vehicle. She provided me with excellent customer service. I would More

by Ashleylump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
May 03, 2013 -

Meade Lexus of Lakeside responded

Great to know--thank you for submitting your thoughts! We look forward to seeing you again and hope you enjoy the warmer weather in the meantime!

April 23, 2013

I have been getting my car serviced By Mead Lexus since I purchased the vehicle in 2006. The service has always been superior. I highly recommend them. More

by petellanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba, Chris Coleman
May 03, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for choosing Meade Lexus for your vehicle needs--we are beyond appreciative!

April 03, 2013

Today's visit was consistent with all of my others...greeted at my car before I can get out of it, sit down at a desk and review needs, and then seemlessly pick up your loaner, if requested, wh More

by rpschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Chris Coleman, Lindsay Cottrell
Apr 08, 2013 -

Meade Lexus of Lakeside responded

We are incredibly appreciative for your descriptive feedback about your typical service visit at Meade Lexus! We are proud to have you as a customer and thank you for allowing us to assist you with your vehicle needs. Also, please remember the nice cups of coffee are available any time--so please stop by if you're in the area even if you don't need service so you can grab a cup to go! :)

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