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Meade Lexus of Lakeside - Service Center

Utica, MI

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183 Reviews

183 Reviews of Meade Lexus of Lakeside - Service Center

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February 05, 2013

Lindsay was very helpful and honest. As much money as I spent she saved me money where and when she could. Great service. This is what I need. I will be back. More

by phillipbrancato
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell, Lindsay Cottrell
Feb 07, 2013 -

Meade Lexus of Lakeside responded

Thank you for your feedback--we really appreciate it!

February 01, 2013

Always great and friendly service at this location ! My Always great and friendly service at this location ! My service experience was great as usual !!!! Even on a last minute notice, I was able to get More

by JoannBally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Feb 04, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for stopping by for service once again, it's our pleasure to assist as quick as possible whenever we can. Have a great day and we look forward to seeing wedding photos soon!

January 31, 2013

I have been getting my vehicle serviced here for quite some time now. Working with Lindsay is a great pleasure. I am always treated with honesty and professionalism. More

by jjakscon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Jan 31, 2013 -

Meade Lexus of Lakeside responded

Thank you for your valuable feedback and thank you for being an equally valuable customer! Have a great day!

January 28, 2013

Chris has been my service advisor for many years. Prior to dealing with Meade Lexus, I would only go to the dealership when it was manditorary. My experience at Meade has always been great, their prices a More

by rogerpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jan 29, 2013 -

Meade Lexus of Lakeside responded

It's because of our customers, including yourself, that we take such great pride in what we do and why each of us loves our job here! We're so happy you enjoy your visits here, and hope you know we welcome customer visits anytime, even if you don't need service at the moment. Please also stop by for one of our Customer Appreciation Breakfasts, which take place on the first Saturday of every month. We look forward to seeing you again soon!

January 24, 2013

Lindsey was very helpful and explained what my car needed and why. I have little knowledge of cars and find it helpful when the staff explains things thoroughly. She did a nice job. More

by andycool
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

Thank you for summarizing your recent experience in our service department. We are extremely appreciative that you continue to choose Meade Lexus and hope you'll stop by for a nice hot cup of coffee or a snack anytime!

January 19, 2013

brought my SUV for bulb change..was recommended $2000 repairs. it was a shocker!. the bill says "customer requested battery change" fact: i was told the battery is not holding power and i need to change More

by mguthikonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Jan 31, 2013 -

Meade Lexus of Lakeside responded

Thank you for sharing your feedback. Chris will be calling you if he hasn't already to fully address any pricing concerns you might have had and to clarify any questions. We thank you for choosing Meade Lexus!

January 16, 2013

My service visit was for 35,000 miles; a check up and tire rotation only. Everything went smooth and efficient which it always has. I think the price is a bit excessive for the work performed...tire ro More

by rpschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Chris Coleman
Jan 29, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking a minute to share your thoughts, we certainly value your feedback as it helps us to continually improve. Thank you also for being a customer and have a great day!

January 15, 2013

This service agent was curtious and supportive. I had collision a week ago and had a few sensors disfunction. Chris help reprogram the windows. The other required more time. More

by akeshvani
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Chris Coleman
Jan 29, 2013 -

Meade Lexus of Lakeside responded

We hope everyone involved in the collision was okay! Thank you for taking a moment out of your busy day to share some quick thoughts about your experience, and please feel free to contact us if there is anything else we can do. Wishing you nothing but safe travels in the future!

January 11, 2013

I and my wife were impressed with the degree of care and respect shown to us when we needed to return our car to be sevriced.we have not expericned the degree of true concern for us to have a good experienc More

by dr back
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell, Lindsay Cottrell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

It is our absolute pleasure to provide a positive experience in any way possible, and we thank you and your wife for the opportunity to assist with your vehicle needs. Have a wonderful day!

January 11, 2013

Lindsay is my favorite service rep! I had a bad experience with the mechanic's poor peformance a little over a year ago, but decided to stick with this dealership primarily due to Lindsay's energy More

by Lindsay111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell, Lindsay Cottrell
Jan 29, 2013 -

Meade Lexus of Lakeside responded

While we're certainly pleased to hear how happy you are with Lindsay, we apologize for the less-than-optimal experience you had a year ago. If you have any concerns with any service you receive moving forward, please do not hesitate to contact us so we can look into any issues immediately. Our primary goal is not only meet, but to exceed your expectations during every experience with our dealership and staff. And we are greatly appreciative for the opportunity to earn your trust and business in the future. Thank you for sharing and for choosing Meade Lexus!