183 Reviews of Meade Lexus of Lakeside - Service Center
We have reoccurring starting problem which took two visits to solve. We had a loaner each time and Lindsay couldn't have been nicer or more helpful. I don't know who actually worked on our Lexus 350, visits to solve. We had a loaner each time and Lindsay couldn't have been nicer or more helpful. I don't know who actually worked on our Lexus 350, but they solved the problem and even road tested it over the weekend for me. Best service department I have ever been to. I have already told several of my friends about the great treatment and quality work. SJ More
Great customer service and attention to detail. Very timely and loaner cars are in good condition and clean. Will continue to use Meade Lexus of Lakeside. timely and loaner cars are in good condition and clean. Will continue to use Meade Lexus of Lakeside. More
Dennis has been an excellent salesperson. Our household is a 2-car Lexus family! Meade has excellent service and attention to detail! Even if something is not done to my expectations, Meade goes out of its is a 2-car Lexus family! Meade has excellent service and attention to detail! Even if something is not done to my expectations, Meade goes out of its way to satisfy me, the customer! Thanks everybody! More
I brought my IS 250 in for 2 factory recalls. I was given a loaner RX 350 which was great because I had errands to run in the area. Everything went as planned, my car was only in for a few hours and was ret a loaner RX 350 which was great because I had errands to run in the area. Everything went as planned, my car was only in for a few hours and was returned to me clean and with a full tank of gas. Customer service was good, but the people in the service department were not friendly. No one said a word to me or smiled, everyone was just talking amongst themselves and looking through the glass windows (in the service department) Even when I pulled my car up into the service dept, no one greeted me, a few people sitting in the office in the service department just stared at me through the window. Kind of creepy. Big difference from the Lexus dealership in Henderson, NV (where I own another home) Wonder if the dealership in Southfield is better? More
We had trouble with our headrest DVD players. Lindsay was really patient with us. She even drove the car around and used multiple DVDs to try and reproduce the problem we were having. She eventually re was really patient with us. She even drove the car around and used multiple DVDs to try and reproduce the problem we were having. She eventually replaced the unit and everything is now working perfectly. The dealership was very prompt and always had a loner car available, so there was no inconvenience whatsoever. I have had service work done on many different makes of cars but in all of that time I have had a more convenient and pleasant experience with a service department than in this case. We were never made to wait, never given the run-around, and never made to feel a nuisance. Keep up the good work! More
I brougt my new vehicle into the dealer for the firt 5000 mile inspection. I haad a great reception and a loaner available for me. Another great experience at this dealership. mile inspection. I haad a great reception and a loaner available for me. Another great experience at this dealership. More
i have bought a vehicle from this dealership in the pass and i was always treated with quality and such care and concern,once you enter the service area with your vehicle service is taken right away i love and i was always treated with quality and such care and concern,once you enter the service area with your vehicle service is taken right away i love the service there is no wait which is wonderful to me and the employees are friendly,if i was going to buy another vehicle i would buy from here with no problem ,i like the fact that when i leave this dealership the work on my vehicle is right and i do not have to return with the same problem.i am extremely happy with my car. More
Today, I went to Mead Lexus of Lakeside. To tell you the Today, I went to Mead Lexus of Lakeside. To tell you the truth, the service was awesome. It was a great experience. I went there to get a few parts f Today, I went to Mead Lexus of Lakeside. To tell you the truth, the service was awesome. It was a great experience. I went there to get a few parts for an SUV and I got everything done quick, no waits, and they answered all of my questions. Kind of a far drive from my neighborhood, but it was absolutely worth it. I got to say, Mead Lexus of Lakeside is by far the best Dealership I have ever been to. Didn't buy a car, bought some parts for a Lexus Gx470 but still, the service was awesome. Thank you Mead Lexus. More
I brought my Lexus RX300 for an oil change however, the dealership found a leak in my oil gasket which required a major repair. David Ferguson was extremely professional in answering my questions and I was dealership found a leak in my oil gasket which required a major repair. David Ferguson was extremely professional in answering my questions and I was given a loaner vehicle. Although the repair was expensive, the dealership treated me extremely professionally. More