Meade Lexus of Lakeside - Service Center

Amazing, doesn't do justice in describing my experience I have an IS250, I get is regularly serviced from another lexus dealership. I worked in sales and deal with customers on daily basis and customer serv I have an IS250, I get is regularly serviced from another lexus dealership. I worked in sales and deal with customers on daily basis and customer service is very important. The team for service at the dealership were beyond phenomenal. As the title describe amazing, doesn't do justice in describing their work. They are a group of hardworking individuals who listen and work with you to make your experience simple and easy. I was in a rush, they made sure I was in a out in under 10 minutes. I live 30 miles away from this dealership, but will defiantly go back just for the wonderful service. I highly recommend this lexus to everyone! More

We have a RX 400h and we have taken this to the dealership 4 times because the Tire Pressure keeps showing "Low Tire" on the dashboard. During the last visit, my wife had to take time off from work dealership 4 times because the Tire Pressure keeps showing "Low Tire" on the dashboard. During the last visit, my wife had to take time off from work to take the car in. Chris Coleman, the service technician did not even offer to assess the problem for free since we had been there the previous three times for the same issue. He was irate that my wife complained about the tire and they returned the car after an hour of wait, with the problem light now disappeared. Guess what, after 4 days the problem is back and the "Low Tire" light is back on. We've had it with the lousy service of Meade Lexus, Utica and will try our luck with Belle Tires or some other tire store. If a simple thing like the tire could not be fixed by the dealership, it makes me wonder how will they handle any other complex issues with the vehicles engine or transmission? Its been really a harrowing experience so far for us. Sourin and Seema Rao More

Christina is extremely knowledgeable, friendly and is extremely customer service oriented. She was able to schedule me in for routine maintenance on short notice and had a loaner waiting for me. Christin extremely customer service oriented. She was able to schedule me in for routine maintenance on short notice and had a loaner waiting for me. Christina reviewed the work done and recommended the necessary future service needs in a very professional manner. She also scheduled a driver to pick up my vehicle from work! GREAT SERVICE! More

Christina She was very kind and tried to do her best and Christina She was very kind and tried to do her best and gave me everything that I need to decide. Thank you for your effort. I got new tires for re Christina She was very kind and tried to do her best and gave me everything that I need to decide. Thank you for your effort. I got new tires for rear and feel safe now. More

I had a very nice experience with Christina getting my car serviced. Everything that was promised was done. The car was in service for a couple of days and I had received a loaner car to use in the mean car serviced. Everything that was promised was done. The car was in service for a couple of days and I had received a loaner car to use in the mean time. Throughout the days that my car was in the shop, I was updated on the status. The service tech had noticed another problem while replacing my brakes and the part was immediately ordered and installed the next day. The car came back repaired and clean. Good experience. More

They picked up my car and fixed the key FOB and changed the oil in a very timely fashion. No hassle - Very impressive! I would definitely use them again in the future. the oil in a very timely fashion. No hassle - Very impressive! I would definitely use them again in the future. More

I recently bought a used Lexus ES from Meade Lexus, needed service which I knew I would be needed if I bought the car. Chris was very helpful, work on the the car was great, and clean when I picked it needed service which I knew I would be needed if I bought the car. Chris was very helpful, work on the the car was great, and clean when I picked it up. Everyone in the service department are easy to work with. Very happy with Chris and wil continue to do service with Chris and Meade Lexus. Thanks Chris. Tim & Linda inman More

Chris is very knowledgeable and always keeps me informed on my vehicle. He has even gone out of his way to stay a few minutes longer because I have to drive from Farmington Hills and can't always get there on my vehicle. He has even gone out of his way to stay a few minutes longer because I have to drive from Farmington Hills and can't always get there right at 6:00pm. I would definately recommend Chris and the service department to others. More

Tony Smetanka is a very helpful and friendly salesman who has been a pleasure to work with. My husband and I bought an RX 350 from him a while ago. Tony has kept in touch with us and we have felt very comfor has been a pleasure to work with. My husband and I bought an RX 350 from him a while ago. Tony has kept in touch with us and we have felt very comfortable contacting him for any questions or concerns. He has always answered all our questions promptly. He even did some research on installing a remote starter and gave me information for scheduled maintenances etc. My overall experience has been great and I would recommend this dealership and Tony Smetanka any day. More

Very friendly staff who was willing to help and was very courteous. Check in was smooth and my loaner car was ready when I got there. courteous. Check in was smooth and my loaner car was ready when I got there. More