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Meade Lexus of Lakeside - Service Center

Utica, MI

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183 Reviews

183 Reviews of Meade Lexus of Lakeside - Service Center

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December 31, 2013

I've been very happy with my GS350. This was the 2nd scheduled service and the experience was painless. Very happy with the car and service so far! More

by dagerice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Apr 04, 2014 -

Meade Lexus of Lakeside responded

Wonderful! Please let us know if there is ever anything we can assist with between visits and enjoy your GS in the meantime!

December 31, 2013

Friendly staff, fast service, quality of work has been good. Service staff clearly explains the service required. Loaner vehicles have been very clean. Overall very satisfied. More

by ritesh_nath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Chris Coleman, Lindsay Cottrell
Apr 04, 2014 -

Meade Lexus of Lakeside responded

Happy to hear--thank you for your review!

December 30, 2013

During car wash probably mirror was pushed backward. The seat setting were reset, Mirrors control were off. This was our first service, I do not know it happens during service that all seat and mirror set More

by skeerthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Treba, Lindsay Cottrell
Dec 30, 2013 -

Meade Lexus of Lakeside responded

Good Afternoon- We apologize for any inconvenience you may have experienced during your visit. We appreciate your feedback and have forwarded it to our service manager to bring it to their attention and to get their input on what you described. If you have any additional concerns or comments, we would love to hear those also so we can better serve you. Please email marketing@meadelexus.com or call (586) 726-7941 to speak with Danielle LaGassa, our service manager at Meade Lexus of Lakeside. Thanks so much for choosing Meade Lexus and we're grateful that you took the time to share your experience with us!

December 26, 2013

I bought my vehicle here and have it serviced at this dealership. Never had a problem from the time of the sale to have my car service. I would highly recommend this dealership More

by matt1765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Dec 30, 2013 -

Meade Lexus of Lakeside responded

We are truly grateful for the high recommendation--thanks so much!

December 20, 2013

Chris did a great job during my service on my lexus problem. He was friendly and made my experience through my issue a good one. More

by Kampatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris coleman, Chris Coleman
Dec 30, 2013 -

Meade Lexus of Lakeside responded

Great to hear--thank you for sharing!

December 09, 2013

I haven't had any problems with the work done at this dealership and scheduling an appointment is easy. Work done includes oil changes and a parking senesor replacement. More

by SandeepShrestha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Lindsay Cottrell, Christina Militello
Dec 09, 2013 -

Meade Lexus of Lakeside responded

Thanks for your feedback!

December 05, 2013

Chris Coleman deserves an A+ for customer service. I brought my loaner car back late and he had to scramble to find a loaner for another customer as as result; however; Chris was just as friendly and co More

by klytle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Dec 09, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for the high grade and enthusiasm for our customer service! We appreciate your choosing Meade Lexus and hope to see you again soon!

November 26, 2013

Great service. Very comfortable lounge area. Internet works well. Chris did a great job checking on me throughout the process. They did a great job fitting me in today. More

by tpearson0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Nov 29, 2013 -

Meade Lexus of Lakeside responded

We're glad you enjoyed a comfortable visit in our lounge area and hope you'll visit us again soon--even if it's just to grab a cup of coffee when you're passing by next time. Happy holidays!

November 20, 2013

I have been very satisfied with my decision to purchase a 2011 RX 350. With each visit to the dealership, I am reminded of the reason I bought a Lexus. I have been dealing with Chris Coleman for the past c More

by Conroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Nov 29, 2013 -

Meade Lexus of Lakeside responded

We are incredibly appreciative for the time you spent on this thorough and informative review! We absolutely understand how busy our customers are and are pleased you have enjoyed some of the amenities we offer with the goal of making each of your experiences as convenient and efficient as possible. We hope if there is ever any way to improve your experience that we have yet to do that you will not hesitate in letting us know. Thank you for choosing Meade Lexus!

November 17, 2013

I am very pleased with the degree of service that I received at Meade Lexus. Upon my arrival, I was greeted with a smile by Lindsay who went out of her way to help me understand my vehicle and the ser More

by rmullen135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Nov 29, 2013 -

Meade Lexus of Lakeside responded

We're delighted to hear that! Our goal is to always exceed the expectations of our guests, and we are pleased to know that this was the case for you. We look forward to the opportunity to provide many more positive experiences for you. Thank you and have a great day!

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