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Meade Lexus of Lakeside - Service Center

Utica, MI

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183 Reviews

183 Reviews of Meade Lexus of Lakeside - Service Center

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November 15, 2013

The best customer service people I've ever met have been dealing with chits for a long time and never experienced anything but the best service that's why I keep coming back and Lindsay is also great More

by Lizaberishaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Lindsay Cottrell
Nov 29, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for the kind words and for trusting Meade Lexus with your vehicle's needs! We are honored to have you in the Meade Lexus family!

November 08, 2013

The overall experience was great. Been coming to this dealership for over 2 years since I bought the car and have been treated well. Chris does a great job providing service and does not trying to overs More

by brianbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Nov 11, 2013 -

Meade Lexus of Lakeside responded

Thank you for sharing your comments regarding your experience with our service department--we really appreciate it!

November 07, 2013

Service department is always very helpful and knowledgable. Been coming to this dealer for a long time and have had great experiences with both Chris and Lindsay. Would highly recommend More

by Rstraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman, Lindsay Cottrell
Nov 11, 2013 -

Meade Lexus of Lakeside responded

We appreciate your feedback!

October 31, 2013

I was pleased with the service at this location and would return. Mr. Coleman was polite and helpful. I would refer friends and family for service at your location. More

by MJ blaskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Nov 01, 2013 -

Meade Lexus of Lakeside responded

Thank you for your review!

October 31, 2013

I always get great customer service when bringing my car to Meade Lexus. Nice employees and comfortable waiting area to read, work, or just relax. More

by rose777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Nov 01, 2013 -

Meade Lexus of Lakeside responded

We're pleased to know you enjoy relaxing in our customer lounge and we hope you feel at home, since we think of all guests as part of our family. We appreciate the feedback and look forward to seeing you again soon--even if you're simply stopping by for a hot cup of coffee when you're in the area!

October 31, 2013

Lindsay was friendly and professional. Price is fair and work is always done in a timely matter. Will continue to use meade lexus for my service needs. More

by jhertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Cottrell
Nov 01, 2013 -

Meade Lexus of Lakeside responded

Thank you for sharing your thoughts with us and for choosing Meade Lexus for your vehicle needs!

October 30, 2013

Had my lexus in for aervice recently and had great service. They always go above and beyond. Would definitly come back for any service needs in the future. More

by Sam911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Nov 01, 2013 -

Meade Lexus of Lakeside responded

Thanks for letting us know!

October 29, 2013

Mr. Chris Coleman is very helpful and advise me on future service needed. I have been working with Mr. Coleman for over three years. He is Stellar and he goes beyond the call of duty at times. One negativ More

by goff06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Oct 29, 2013 -

Meade Lexus of Lakeside responded

We appreciate your feedback. Our apologies that you had a negative experience regarding our loaner vehicles, and this concern is being brought to the attention of our service manager. We hope the rest of your experience was enjoyable and met your expectations, as that is certainly always our intention. Thank you for trusting Meade Lexus with for your vehicle needs and have a wonderful day!

October 25, 2013

Efficient and polite personnel. Lower service prices than Meade of Southfield. Quality of work is also better than Southfield. Smaller than Southfield, but more organized and quiet. At Meade of Southfield, I More

by bmilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coleman
Oct 25, 2013 -

Meade Lexus of Lakeside responded

Thank you for your review!

October 09, 2013

When we bought our 2007 Lexus the GPS was a luxury that we just didn't seem to need at the time. However, that has changed and presently, we need the system and we need to know how to operate it! The sol More

by motopal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronald Richey
Oct 13, 2013 -

Meade Lexus of Lakeside responded

Hi Arlene- We are delighted to hear that Ron was able to demonstrate the usefulness of your navigation technology! If you ever have any additional questions or concerns, please always reach out to us and it will be our absolute pleasure to assist. Thank you for giving us the opportunity to improve your experience and we look forward to seeing you again soon!

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