Meade Lexus of Southfield - Service Center
Southfield, MI

651 Reviews of Meade Lexus of Southfield - Service Center
Efficient Work I had a last minute issue with my car and I hesitated to take it in because of the time concerns. I went anyways and Mr. Allen who serviced me and mad I had a last minute issue with my car and I hesitated to take it in because of the time concerns. I went anyways and Mr. Allen who serviced me and made sure i got out of there in a descent time. It is nice having nice approachae people who was fast and friendly. More
Repairing the unexpected. Recently after a routine service Meade Lexus dropped my car off with a newly broken front window. My service person Dave and his manager Adam reviewe Recently after a routine service Meade Lexus dropped my car off with a newly broken front window. My service person Dave and his manager Adam reviewed the situation and quickly offered me a replacement front window. They even offered me another loaner for the time they needed the car. They even I've been a patron of Meade Lexus since they opened 25 years ago. I look forward to another 25 years of excellent service. More
Great Love that I can access a loaner when needed... makes scheduling my day so much easier! Great service, great customer service as well! Will get all m Love that I can access a loaner when needed... makes scheduling my day so much easier! Great service, great customer service as well! Will get all my cars from Meade Lexus More
Thankful for the excellent service I arrived this morning without an appointment because my car had an issue that required more immediate attention. The dealership was already booked (w I arrived this morning without an appointment because my car had an issue that required more immediate attention. The dealership was already booked (which I expected), but the people I spoke with found a way to fit me in right away. I so appreciate their help! I worked with Dave and he had me on my way in no time. He, as well as every other person I interacted with, was kind and professional. Thanks again. More
Same excellent service as always I brought my Lexus back to Meade for routine maintenance with Tony. As always, he had a loaner waiting for me and I was quickly on my way. I brought my Lexus back to Meade for routine maintenance with Tony. As always, he had a loaner waiting for me and I was quickly on my way. More
Brake service Very professional and courteous service department. Work was completed when promised. Price for work done was decent. Very professional and courteous service department. Work was completed when promised. Price for work done was decent. More
Ultimate, professional attention although I have the opportunity to have my Lexus picked up from my home for periodic servicing, I enjoy driving to the Southfield Meade dealership for although I have the opportunity to have my Lexus picked up from my home for periodic servicing, I enjoy driving to the Southfield Meade dealership for their luxurious treatment. their professionalism and attention to detail matches the high quality of their vehicle. I can always count on the pleasant, professional, personalized attention from my Service Consultant Mr. Jerry Marx. In addition, my original Sales Consultant Ms. Maria D'Aigle does not hesitate to also provide me a welcoming wave when she sees me in the office. The Meade Lexus team is a role model for luxury customer experience. More
In and Out !!!! Great service from Jerry, as always. Clean,new loaner and wonderful coffee. And my 5000 mile check up was free! I'm on my 5th Lexus and never had a pr Great service from Jerry, as always. Clean,new loaner and wonderful coffee. And my 5000 mile check up was free! I'm on my 5th Lexus and never had a problem with the dealer, service, parts, loaners and no long waits if you stay. More
Exceptional Service Experience Was in today to have some aftermarket eqpt. installed. As always, experience was wonderful. Service techs are knowledgeable and friendly, entire p Was in today to have some aftermarket eqpt. installed. As always, experience was wonderful. Service techs are knowledgeable and friendly, entire place is spotless, and the waiting area is the best I have ever seen (great seating, television, chargers, beverages and snacks). Time is always as promised, and pricing is extremely fair. I always go to the dealer for service - why go elsewhere? More