Meade Lexus of Southfield - Service Center

GX 460 Repairs My car was running funny first thing in the morning the other day. Even though I didn't have an appointment, I took it to the dealership and Tony took My car was running funny first thing in the morning the other day. Even though I didn't have an appointment, I took it to the dealership and Tony took care of me right away. He really helped ease my mind in what could have been a very stressful situation. More

There is no question you are important to them. We have always been greeted warmly, treated with respect, and shown that they are truly in the business of taking care of their customers for complet We have always been greeted warmly, treated with respect, and shown that they are truly in the business of taking care of their customers for complete satisfaction. We can't imagine driving anything but a Lexus or dealing with any other dealership. More

Serving my Lexus here caused me to have to get a new engine BEWARE! Worst service department ever! DO NOT TAKE YOUR LEXUS HERE FOR SERVICE. Went to get my timing belt done here and spent over $1000 and a week l BEWARE! Worst service department ever! DO NOT TAKE YOUR LEXUS HERE FOR SERVICE. Went to get my timing belt done here and spent over $1000 and a week later my engine started knocking because the timing belt pulley was loose causing me to have to get a new engine. THEY DO NOT KNOW HOW TO FIX THERE OWN CARS More

Exceptional service Gerry is always friendly and upbeat and very efficient in getting me in and out and making sure everything is done correctly and when promised. Gerry is always friendly and upbeat and very efficient in getting me in and out and making sure everything is done correctly and when promised. More

Great experience getting the service done on my GX 350 Dave Freguson was very friendly and got me taken care of promptly. I like that the fact they had a loaner read for me within minutes of me arriving. Dave Freguson was very friendly and got me taken care of promptly. I like that the fact they had a loaner read for me within minutes of me arriving. It was a quick in and out. More

Love lexus Dave was GREAT he listened to my concerns and delivered! He even offered suggestions on the up keep of my vehicle. Thanks Dave- SUPER SERVICE! Dave was GREAT he listened to my concerns and delivered! He even offered suggestions on the up keep of my vehicle. Thanks Dave- SUPER SERVICE! More

First Service I was there for a paint treatment previously ordered when I didn't have time to wait. I took advantage of being there to get some tutoring on the elec I was there for a paint treatment previously ordered when I didn't have time to wait. I took advantage of being there to get some tutoring on the electronics in my new car. I received all of the pampering one would expect from a luxury car dealer. More

Great Service! I recently just took my car to Lexus Southfield for recall services, I feel very satisfied with service provide by the dealership especially, my servi I recently just took my car to Lexus Southfield for recall services, I feel very satisfied with service provide by the dealership especially, my service consultant (Mr. Dave Ferguson). Though, I only did recall campaign, Dave throughly checked my vehicle and also clearly explain what service should be done and what might need to be done in near future. I think the way they explain to customer is very prefessional and very easy to understand why you need to do it without pressuring customer like some other dealership do. Also, everyone in the dealership seem very friendy and has a great service mind. Thank you Dave and Lexus of Southfield. More

"Awesome Service" I've been driving Lexus vehicles, from this same dealership since 1998. From sales to service, the customer service experience for me has always been I've been driving Lexus vehicles, from this same dealership since 1998. From sales to service, the customer service experience for me has always been awesome. From the time I arrive until the time I leave. My service person, Gregory Edmonson was waiting for me when I arrived. As usual, I felt like a valued customer. He was very patient, allowing me to take the time I needed, to explain my concerns. He later explained what was going on with my vehicle, in a way I completely understood. Gregory was very courteous and professional, providing service in a prompt, timely manner, from the beginning to the end. He is a true asset to Lexus. It's obvious why they keep him, "He's awesome." More

Wonderful Great customer service and timing! The service manager tony was very prompt in returning my calls and helpful answering all of my questions! I would Great customer service and timing! The service manager tony was very prompt in returning my calls and helpful answering all of my questions! I would highly recommend him! More