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Meade Lexus of Southfield - Service Center

Southfield, MI

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651 Reviews

651 Reviews of Meade Lexus of Southfield - Service Center

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April 09, 2015

Excellent Customer Service Gregory Edmonson and Anthony (Tony) Krajewski provided outstanding customer service. They made sure that the service experience was timely. They are t More

by Bengie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson, Anthony (Tony) Krajewski
Apr 10, 2015 -

Meade Lexus of Southfield responded

We appreciate your feedback. Thank you for trusting Meade Lexus for your vehicle needs and have a wonderful day!

April 07, 2015

Service experience The dealership was prompt on performing the service as promised. The employees were amicable and helpful. The service consultant was knowledgeable a More

by piper8404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Apr 08, 2015 -

Meade Lexus of Southfield responded

Thank you very much for sharing your feedback with our team. Have a great day!

March 31, 2015

Overall good expereince, too long of a await. The overall experience was pleasant, but I do not understand why it took two hours to complete an oil change with an appointment. I even arrived early More

by Concierge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Apr 07, 2015 -

Meade Lexus of Southfield responded

We appreciate your feedback as it is helpful in shaping the customer experience. We apologize that the wait time was longer than you expected and for future service visits we would be happy to set you up with a complimentary loaner vehicle when you make your appointment. Have a wonderful day!

March 31, 2015

Amazing Service! The service Don gave to me exceeded my expectations. Don answered all my questions with detail and I left his office informed. He was very nice and ex More

by Curriejordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Apr 07, 2015 -

Meade Lexus of Southfield responded

We appreciate your feedback--have a wonderful day!

March 31, 2015

Thanks Don! Don is the best advisor! He didn't pressure me at all but instead helped me understand what I needed for my car. He is very intelligent and takes his More

by Jcwatson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Apr 07, 2015 -

Meade Lexus of Southfield responded

Thank you for your valuable feedback. We look forward to seeing you again in the future!

March 31, 2015

Awesome Work Don Don is amazing! He is always extremely helpful in informing me of what my car needs. Every time I come to Meade Lexus of Southfield, Don makes me conf More

by watsonj95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Apr 07, 2015 -

Meade Lexus of Southfield responded

Thank you for continuing to choose Meade Lexus for your vehicle needs. We look forward to providing you the same outstanding service in the future.

March 30, 2015

Great Customer Service Tony took great care of me. My original oil change appointment did not show up in the system for some reason. But Tony worked it out and I was able More

by SLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Apr 01, 2015 -

Meade Lexus of Southfield responded

Glad to hear Tony was able to service your vehicle right away, so as not to cause any type of disruption to you. We apologize for any discrepancies regarding your appointment time in our system and look forward to seeing you at your next service visit!

March 28, 2015

Excellent Customer Service Tony was amazing. He was extremely helpful in keeping me informed of what my car needed. He was also very understanding of my concers (financial) and More

by kmead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Apr 01, 2015 -

Meade Lexus of Southfield responded

Thank you for trusting us with your vehicle needs. We're pleased to hear you are comfortable with Tony and the service process and look forward to seeing you again and keeping your Lexus in tip top shape!

March 26, 2015

Good Job Well Done As always, as you bring your car in for service or repair when you have issues, you are most likely to be at a loss what needs to be fixed. But, bring More

by Shiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Mar 31, 2015 -

Meade Lexus of Southfield responded

Thank you for your feedback as it is helpful in shaping the customer experience. We appreciate your trusting Meade Lexus for your vehicle's needs, and it's our pleasure to provide reliable and efficient service upon each visit. We look forward to seeing you again--all the best in the meantime!

March 25, 2015

Very good experience Car was in dealership to get repaired, had more work needed to be done than thought, so the dealership loaned me a car to take to school. They then ar More

by e.linz17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Mar 30, 2015 -

Meade Lexus of Southfield responded

We're happy to hear that we were able to set you up in a complimentary loaner vehicle so your schedule was not disrupted. Stop by when you're back from school next for a car wash and fresh cup of coffee!

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