Meade Lexus of Southfield - Service Center

Consistently excellent service I have been a customer at Meade Lexus of Southfield since 2007. Nancy, the receptionist, since that time, has consistently set the tone for an outsta I have been a customer at Meade Lexus of Southfield since 2007. Nancy, the receptionist, since that time, has consistently set the tone for an outstanding customer service experience. She is the first contact with a customer, and is professional, courteous and welcoming. My service advisor during my recent visit was Tony Krajewski. He is knowledgeable and fair. He does not push unneeded services and gives honest information about how to proceed with questionable services. He is also excellent with customer service. He does what he says he is going to do, and in a timely manner. More

Calm and Helpful Greg always helps me with whatever my car needs. He doesn't try to sell me on anything and lets me know exactly what I have to have done. He has als Greg always helps me with whatever my car needs. He doesn't try to sell me on anything and lets me know exactly what I have to have done. He has also worked me in when there has been a pressing issue and taken care of it with no sweat on my part. It's been a pleasure working with Meade and Greg. More

SUPERB INDEED!!! IT IS A JOY TO GO TO THE DEALER WHEN I HAVE TO GO TO THE DEALER. DON HAS ALWAYS BEEN PROFESSIONAL. THIS IS MY THIRD LEXUS AND I WOULD NOT CHANGE MY EX IT IS A JOY TO GO TO THE DEALER WHEN I HAVE TO GO TO THE DEALER. DON HAS ALWAYS BEEN PROFESSIONAL. THIS IS MY THIRD LEXUS AND I WOULD NOT CHANGE MY EXPERIENCE FOR NOTHING IN THE WORLD. More

Customer Service Mr. Krajewski (Tony) provides great customer service. No matter what my issue, Tony is always kind, professional, knowledgeable and succinct with my s Mr. Krajewski (Tony) provides great customer service. No matter what my issue, Tony is always kind, professional, knowledgeable and succinct with my service. If he can talk me through it, (which he has done over the phone on several occasions) he does or simply says we need to make an appointment or just drop by and it can be taken care of really quick, never a hidden agenda! I have been a Southfield customer for 10 plus years now. Tony replaced my first Service Rep who I adored. I was hesitant as with any new personnel but I can say Tony takes care of both my current babies the IS350C and the RX350, and most importantly me! Thank you Tony for the most excellent service! 5th Car Lexus Owner! More

First time The first time i have been visiting the place where he works with and he was helpfull dealer. I recommend any one to deal with The first time i have been visiting the place where he works with and he was helpfull dealer. I recommend any one to deal with More

Review for the Service Department Manager I have had my ES350 for 2 years, it has been a complete joy. A concern that I have for purchasing or leasing such luxurious vehicle, is: How do I c I have had my ES350 for 2 years, it has been a complete joy. A concern that I have for purchasing or leasing such luxurious vehicle, is: How do I care for it? You want to be able to maintain it for your personal use or to be a preowned vehicle. With the Southfield Lexus Service Department as I have been under the guidance of Anthony Krajewski. Friday of last week, he did it again. My tire pressure was extremely low, I didn't know if it was due to the weather or a slow-leak. One, brief and precise telephone call to Tony, advising me to come in and it would be cared for--wow. I did exactly what he said and he was eve there to greet me and advise the valet of what I was there for. It was a brief visit, but exact as he told me within minutes that I had nothing to worry about. I could see on the display that each tire had been adjusted and Tony indicated there were no slow leaks....It is a wonderful feeling to know, that Lexus is there and staff like Tony K. always, always, has my back! More

Tony is the best Tony has been my service rep for over 2 years and he is the best. He always lets me know what my car needs ahead of time, so that I can budget myself Tony has been my service rep for over 2 years and he is the best. He always lets me know what my car needs ahead of time, so that I can budget myself for needed work. He always goes out of his way to be sure I get in and out in a timely fashion. This is my third RX and he is the reason I will keep buying Lexus's. More

Always outstandng service Jerry is why I service my car at Meade Lexus. Great service. Loaner cars always available, Clean environment. Refreshments. Everyone knows your n Jerry is why I service my car at Meade Lexus. Great service. Loaner cars always available, Clean environment. Refreshments. Everyone knows your name. Lifetime customer More

Dave Ferguson I expect the best from a Lexus dealership and Dave exceeds expectations. Always on time, courteous, helpful in trying to bring important issues to no I expect the best from a Lexus dealership and Dave exceeds expectations. Always on time, courteous, helpful in trying to bring important issues to notice. More