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Meade Lexus of Southfield - Service Center

Southfield, MI

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651 Reviews

651 Reviews of Meade Lexus of Southfield - Service Center

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January 07, 2015

Great Experience! Kevin was very helpful when I came in for service. He was determined to make sure I left with all my problems and concerns taken care of. He was fast, More

by dseven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
Feb 24, 2015 -

Meade Lexus of Southfield responded

Thank you for taking a moment to share your experience with Kevin. We appreciate you choosing Meade Lexus and look forward to seeing you again!

January 03, 2015

The Best!!!! I have been a customer of this dealership for about seven yeas. The service has always been excellent. Kevin & Maria are awesome. And I would recomme More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle, Kevin Ramsey
Feb 23, 2015 -

Meade Lexus of Southfield responded

We appreciate your feedback, as well as your high recommendation. Thank you for continuing to be part of the Meade Lexus family--have a great day!

January 01, 2015

Customer Serrvice Don L. Allen is a great customer service person. He is detailed patient and professional. He is a stellar customer service person and I enjoy working More

by elynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Feb 23, 2015 -

Meade Lexus of Southfield responded

Thank you for taking a moment to share your experience with Don Allen. We look forward to servicing your vehicle for years to come and appreciate you choosing Meade Lexus.

Jul 26, 2022 -

elynne responded

Don continues to provide excellent Customer Service. It is a pleasure to work with him. I appreciate his professionalism, attention to detail and expertise.

January 01, 2015

Great experience My service experience has been great. Don Allen is an awesome consultant. He explained everything that needed to be done. That which needed immediate More

by Eja09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Feb 23, 2015 -

Meade Lexus of Southfield responded

We're delighted to hear that you are comfortable with Don Allen and his recommendations for your vehicle. It's always a pleasure to assist whenever you have a question or concern, so please don't be a stranger. Thank you for choosing Meade Lexus!

January 01, 2015

Great location Amazing service overall at Meade Lexus. I walked in and the ladies behind the service desk were more than welcoming and Mr. Allen did an exceptional j More

by Tay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Feb 23, 2015 -

Meade Lexus of Southfield responded

Thank you for trusting Meade Lexus with your vehicle needs and we hope you'll visit us again soon!

December 31, 2014

Great service! Mr. Allen was great to work with, he is friendly and professional and got me in and out in no time. I appreciated the quick service! More

by Ag57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Feb 23, 2015 -

Meade Lexus of Southfield responded

We appreciate the feedback--thank you!

December 30, 2014

Great location My car broke down last minute and I didn't have time to make an appointment, but they still welcomed me as a walk-in and handled the issue I had with More

by Allie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Feb 23, 2015 -

Meade Lexus of Southfield responded

We're happy to hear Don Allen was able to get you back on the road quickly. We hope that you took full advantage of our lounge amenities, including the fresh coffee and snacks. Have a great day!

December 29, 2014

Friendly and Professional On my last visit the staff was very friendly and professional. My Service Consultant, Kevin Ramsey was very professional and knowledgeable. He address More

by hudson259
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
Feb 20, 2015 -

Meade Lexus of Southfield responded

Thank you for sharing your experience with Kevin and the rest of our team. We would love to see you back at our service center, which has only Lexus trained technicians that use factory authorized parts to keep your vehicle in top condition.

December 23, 2014

overdue service visit In for overdue service and evaluation of brakes. It was advised that we have work done on the timing chain, brakes and a few other things. David was More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Feb 20, 2015 -

Meade Lexus of Southfield responded

Thank you for the feedback on your experience with Dave. It's nice to hear he was able to advise what needed to be done right away and what could wait until your next visit. We look forward to seeing you again soon and wish you all the best in the mean time.

December 23, 2014

Friendly and helpful customer service phone representative and service providers were concerned regarding the safety issues I was experiencing with my vehicle. They were personable and kno More

by gin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Jan 14, 2015 -

Meade Lexus of Southfield responded

We appreciate you choosing Meade Lexus for the recall on your vehicle. It's great to hear you enjoyed your visit with the Meade Lexus team and we would love to see you again the next time you are in the area--even if it's just for a fresh cup of coffee!

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