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Meade Lexus of Southfield - Service Center

Southfield, MI

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651 Reviews

651 Reviews of Meade Lexus of Southfield - Service Center

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October 10, 2014

Friendly staff Great help. Highly recommend this dealership. Dave was very helpful in helping me take care of my car for maintenance today. Karen is a friendly face More

by MoSaad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Karen Klaassen
Nov 14, 2014 -

Meade Lexus of Southfield responded

Thank you very much for sharing your feedback with our team. Have a great weekend!

October 01, 2014

Overall great experience I'm always thankful for the great work that Tony and the crew do at Meade Lexus of Southfield. When I bring my Lexus RX350 in for service, they always More

by whaupricht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Nov 05, 2014 -

Meade Lexus of Southfield responded

We are humbled by your comments and are thankful you took time out of your schedule to share them! We look forward to continuing to provide you with exceptional service and hope you know hope much we value your business and trust.

September 30, 2014

Comfortable and pleasing experience I had a friendly greeting from Don when I arrived for my appointment. He listened attentively and walked me thru my concerns. What I thought was major More

by Barista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Nov 03, 2014 -

Meade Lexus of Southfield responded

We are happy to hear that your service needs were only minor and that Don was able to alleviate any concerns you had. We hope you got to enjoy some gourmet coffee or tea while you were here.

September 25, 2014

Meade Lexus Service I had my 2011 Lexus in for regular service PLUS complete detail of vehicle. As usual they satisfied my needs above and beyond. My only dissapointment More

by ljg1633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Oct 28, 2014 -

Meade Lexus of Southfield responded

We're sorry to hear that you were not completely satisfied with the interior detailing of your vehicle--please do not hesitate to point out any concerns you have in the future. We are, however, pleased to know that your experience with Tony was a satisfactory one, and we will do our best to ensure that is the only type of experience you have from this point forward. Thank you for being part of the Meade Lexus family.

September 22, 2014

Great service as always I brought my Lexus back to Meade for the next routine service and worked with both Dave and Tony. The service was excellent as always and I will defi More

by fenderfm212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski, Dave Ferguson
Oct 28, 2014 -

Meade Lexus of Southfield responded

Thank you for sharing. We look forward to seeing you in another 5,000 miles and wish you all the best in the meantime!

September 19, 2014

Exceptional Serivce As usual the service at meade Lexus of southfield is always exceptional, great sales reps and I get the best service. Thanks a lot for the great expe More

by karimtabbaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski, Maria D'Aigle
Oct 27, 2014 -

Meade Lexus of Southfield responded

Thank you for continuing to be a part of the Meade Lexus family and for taking the time to leave feedback on our Service Center. Have a great day!

September 17, 2014

Excellent service I had to bring my vehicle in for a new headlight last week. Don was able to fit me in what appeared to be a busy day. He also took the initiative to o More

by nfleming24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Don Allen
Oct 27, 2014 -

Meade Lexus of Southfield responded

We are delighted to hear that Don and the rest of the Meade Lexus team were able to provide excellent service without a disturbance to your day. Make sure you come back to take advantage of some of our many other Meade Touch amenities, such as complimentary car washes for any Lexus at any time.

August 29, 2014

Great service I brought my ct 200 in for a rattle in front end driving over bumps my car was repaired and washed the same day Dave Ferguson kept me informed and cal More

by crazycujo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Oct 15, 2014 -

Meade Lexus of Southfield responded

Glad to hear that your vehicle was serviced the same day, so as not to cause any type of disruption to you. Thank you for your feedback and have a great day!

August 29, 2014

Loyalty I've been coming to Meade Lexus for many years and I will say that Don Allen is one of the most finest and honest service consultants I have ever work More

by haugaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen , Don Allen
Oct 17, 2014 -

Meade Lexus of Southfield responded

We're delighted that you have always had the finest service with Don Allen. Hopefully you enjoy the fine coffee and snacks available as well.

August 25, 2014

The excellent service of Tony Krajewski I am on my 3rd Lexus and it is in large part because of the service, professionalism, and kindness I consistently receive from Tony Krajewski. He fol More

by stacywallach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski, Karen Klaassen
Oct 14, 2014 -

Meade Lexus of Southfield responded

We can't thank you enough for your continued patronage and dedication to the Lexus brand. It delights us to hear that you have always had excellent experiences with Tony and the Service Center. We hope you take advantage of the many lounge amenities when coming in for your appointments.

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