Meade Lexus of Southfield - Service Center
Southfield, MI

651 Reviews of Meade Lexus of Southfield - Service Center
I was in recently for service and was greeted by Adam Grace. He greeted me with a smile, and promptly took care of any concerns that I had. He was a please to work with. I have not had a favorable experi Grace. He greeted me with a smile, and promptly took care of any concerns that I had. He was a please to work with. I have not had a favorable experience with other dealers in the past, but will definitely be back for service and I will definitely have Adam help me! More
My service person was very polite and friendly, he made sure I was comfortable and my vehicle was returned to me quickly. One thing the others service people never did was take the time to show me the eng sure I was comfortable and my vehicle was returned to me quickly. One thing the others service people never did was take the time to show me the engine and where to put my windshield solvent. I had not seen under the hood of my Lexus and this was my second lease with Meade. I am very happy with the car and the dealership. More
Service time was short. Waiting room was stellar. They are so friendly and quick to get you in and out. Coffee, tea, water, and refreshments are provided, as well as ipads to keep customers occupied whil are so friendly and quick to get you in and out. Coffee, tea, water, and refreshments are provided, as well as ipads to keep customers occupied while they wait. I'm glad that this is my dealership. My only complaint would be how cold it was in the waiting area, considering it was cold outside too. More
I recently brought my Lexus in for service and had a great experience with Adam Grace. He set me up with a nice new loaner car and called me as soon as my car was finished on the same day. I would def great experience with Adam Grace. He set me up with a nice new loaner car and called me as soon as my car was finished on the same day. I would definitely recommend getting your Lexus serviced at Meade Lexus. More
Don is an awesome service advisor! I recommend anyone that owns a Lexus to see Don! I never have any issues getting an appointment. Thanks! that owns a Lexus to see Don! I never have any issues getting an appointment. Thanks! More
One thing I can say about Meade Lexus of Southfield is that the service is always great. Don is one of the most thorough service managers I've worked with. There's no problem he can't help diagnose then p that the service is always great. Don is one of the most thorough service managers I've worked with. There's no problem he can't help diagnose then provide a reasonable solution for my vechicle. He keeps me on schedule with routine maintenance and follows up to gauge my satisfaction. Thanks Don! More
The service that Mr Allen gave was very very good and he had great smile his personality was outrageous was very very good I will come back in again had great smile his personality was outrageous was very very good I will come back in again More
Talk about great service!!! I enjoyed working with someone who has such a charismatic personality. He helped me out with figuring out the issue that was with my car and got to the bottom of what was n someone who has such a charismatic personality. He helped me out with figuring out the issue that was with my car and got to the bottom of what was needed in a timely fashion. I will definitely be back to give them my service! More
Don is always pleasant, personable and professional. He is an excellent customer service representative for your dealership. My experience is great and I love your service. is an excellent customer service representative for your dealership. My experience is great and I love your service. More