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Meade Lexus of Southfield - Service Center

Southfield, MI

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651 Reviews

651 Reviews of Meade Lexus of Southfield - Service Center

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October 01, 2013

I was in recently for service and was greeted by Adam Grace. He greeted me with a smile, and promptly took care of any concerns that I had. He was a please to work with. I have not had a favorable experi More

by 2007RXRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Oct 04, 2013 -

Meade Lexus of Southfield responded

We're sorry you haven't always enjoyed your dealer experiences, but are delighted to know that your recent service visit met your expectations. If there is ever anything we can do to improve, please do let us know as we always look for ways to better the experience for our customers. Thank you!

October 01, 2013

My service person was very polite and friendly, he made sure I was comfortable and my vehicle was returned to me quickly. One thing the others service people never did was take the time to show me the eng More

by hmorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Oct 04, 2013 -

Meade Lexus of Southfield responded

We're happy that you're happy! :) Please don't hesitate to reach out to us if you ever have any questions or concerns before, during, or after a visit and we will do everything we can to address your needs and exceed your expectations. Thank you for being a part of the Meade Lexus family!

October 01, 2013

Service time was short. Waiting room was stellar. They are so friendly and quick to get you in and out. Coffee, tea, water, and refreshments are provided, as well as ipads to keep customers occupied whil More

by samantha1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Oct 04, 2013 -

Meade Lexus of Southfield responded

Thank you for the feedback and your thoughts regarding the temperature in the lounge. We will pass that along to our facility manager and hopefully you will find yourself even more comfortable upon your next return. All our best untl then!

October 01, 2013

Service is always top notch at Meade Lexus. The service process makes is so easy for me. The pricing is high but that's cost if owning a Lexus. More

by Smich29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Oct 04, 2013 -

Meade Lexus of Southfield responded

We appreciate your candid feedback. Enjoy the rest of your week!

September 30, 2013

I recently brought my Lexus in for service and had a great experience with Adam Grace. He set me up with a nice new loaner car and called me as soon as my car was finished on the same day. I would def More

by fenderfm212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Oct 04, 2013 -

Meade Lexus of Southfield responded

Thanks so much for the high vote of confidence! We really appreciate that and your taking the time to write about your experience. Have a wonderful day!

September 30, 2013

Don is an awesome service advisor! I recommend anyone that owns a Lexus to see Don! I never have any issues getting an appointment. Thanks! More

by haugaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson, Don Allen
Oct 04, 2013 -

Meade Lexus of Southfield responded

We appreciate the feedback--thank you!

September 30, 2013

One thing I can say about Meade Lexus of Southfield is that the service is always great. Don is one of the most thorough service managers I've worked with. There's no problem he can't help diagnose then p More

by mterrell7712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Oct 04, 2013 -

Meade Lexus of Southfield responded

Great to hear, thank you for taking the time to share!

September 30, 2013

The service that Mr Allen gave was very very good and he had great smile his personality was outrageous was very very good I will come back in again More

by Sturen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Allen
Oct 04, 2013 -

Meade Lexus of Southfield responded

Thank you for your review!

September 30, 2013

Talk about great service!!! I enjoyed working with someone who has such a charismatic personality. He helped me out with figuring out the issue that was with my car and got to the bottom of what was n More

by LaTaviaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson, Don Allen
Oct 04, 2013 -

Meade Lexus of Southfield responded

We appreciate your trusting Meade Lexus for your vehicle needs and we look forward to seeing you again soon. Have a great day!

September 29, 2013

Don is always pleasant, personable and professional. He is an excellent customer service representative for your dealership. My experience is great and I love your service. More

by elynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson, Don Allen
Oct 04, 2013 -

Meade Lexus of Southfield responded

We appreciate your sharing your comments--thank you!

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