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Meade Lexus of Southfield - Service Center

Southfield, MI

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651 Reviews

651 Reviews of Meade Lexus of Southfield - Service Center

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July 16, 2013

Tony is very respectful and always provides a great services! He goes out his way to listen to customer issues and patiently provides solutions, which I truly appreciate! More

by KevinParikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Aug 12, 2013 -

Meade Lexus of Southfield responded

Thanks for your feedback!

July 12, 2013

I recently brought in my Lexus for service and Dave Ferguson was my service advisor. He was very friendly and courteous. I got a nice new Lexus loaner to drive around and Dave called me as soon as my More

by fenderfm212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Aug 12, 2013 -

Meade Lexus of Southfield responded

We appreciate the trust you instill in Meade Lexus and for the recommendation you would give as a result. Thank you for allowing us to assist with your vehicle needs and have a wonderful day!

July 09, 2013

I had my car service done at Meade Lexus of Southfield and my service specialist was tony .he was a great guy and had great amount of patience in listening to the problem my car had an is wonderfull guy t More

by Sid2807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Aug 12, 2013 -

Meade Lexus of Southfield responded

Great to know--thank you for sharing!

July 08, 2013

Tony has serviced our needs several times. He gets to the issue and gets it done. Very professional. The dealer is convenient and service is available when I need it. A bit pricy, but that goes with the L More

by dkarapetian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Aug 12, 2013 -

Meade Lexus of Southfield responded

Thank you for sharing your comments!

July 04, 2013

I went in for air in my tires and it was discovered there was a nail in my front right tire. I was told that I needed two front tires at 3:15p.m. Tony said that I was able to take a loaner car in order to More

by johnathan1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Aug 12, 2013 -

Meade Lexus of Southfield responded

The reason we have such a large loaner fleet is because we understand our guests have busy schedules, and there is no reason your day should be interrupted as a result of a vehicle service need. So we are so happy to hear that you were able to utilize one of our loaner cars to keep your day running as smoothly as possible--especially when it comes to your family. Thank you for coming in for service that day and we hope your son had a fantastic time at camp!

July 03, 2013

Jerry is always a pleasure to work with. He is most pleasant and makes the experience a good one!! He follows through on communication. I am always happy when he is my service advisor More

by arleneopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Aug 12, 2013 -

Meade Lexus of Southfield responded

We appreciate the feedback!

July 01, 2013

Expectations always are set high for me and the guys at Meade always deliver. Service is always great and the lady's at the front desk are so friendly. Will tell all my friend about the service at Meade. More

by Lexdriver45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Aug 12, 2013 -

Meade Lexus of Southfield responded

We appreciate the kind words as well as your recommendation to others--we look forward to continuing to exceed your expectations!

June 30, 2013

I had a wonderful service experience with the help of my advisor Don Allen. Everyone was very cordial from the time I walked into the dealership. Service was done to my vehicle in the time predicted and I w More

by JoyceStuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Aug 12, 2013 -

Meade Lexus of Southfield responded

We appreciate your feedback--thank you!

June 30, 2013

Friendly place to visit. Employees are very helpful and caring. Service was longer then expected but no problems found with the vehicle makes the time ok. More

by San2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Aug 12, 2013 -

Meade Lexus of Southfield responded

Thank you for sharing your thoughts!

June 28, 2013

I brought my 2012 Lexus CT200H in for 5,000 mile service and saw Adam Grace. Adam provided me with great service. The dealership offers free coffee and snacks and iPads well waiting for service. I will deff More

by Ct200hracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Aug 07, 2013 -

Meade Lexus of Southfield responded

We also offer access to cell phone chargers in case you ever need one, and the coffee and snacks get quite the enhancement on the first Saturday of every month during our catered Customer Appreciation Breakfasts. Stop by for one soon!

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