Meade Lexus of Southfield - Service Center

When I came into the dealership, I was greeted by Don Allen. He was very accommodating and he went the extra mile to assist me with my vehicle. He broke down the process into a form that I could understa Allen. He was very accommodating and he went the extra mile to assist me with my vehicle. He broke down the process into a form that I could understand it; rather than feeling rushed like I normally do by others. Thank you so much Don Allen! More

Been getting my servicing done with Meade.since I bought my first Lexus over ten years ago. This was my first time dealing with Jerry, he we was very friendly and communicated with my husband and I througho my first Lexus over ten years ago. This was my first time dealing with Jerry, he we was very friendly and communicated with my husband and I throughout the entire serving process which we greatly appreicated! We will definitely come see Jerry again. More

I came in for service on my 2010 Is250. Not sure exactly what I needed done, I met with Jerry Marx who lead me thru the whole process flawlessly. He was very friendly and only suggested things to me that m what I needed done, I met with Jerry Marx who lead me thru the whole process flawlessly. He was very friendly and only suggested things to me that my car absolutely needed. Thanks Jerry!!! More

I had general vehicle maintenance completed what a pleasant dealership experience. I dealt with Jerry Marx service was finished in the explained time which was perfect. I will recommend this service pleasant dealership experience. I dealt with Jerry Marx service was finished in the explained time which was perfect. I will recommend this service department to family and friends for future service. More

Great service as always at Lexus, I'm always in and out for oil changes. I would definitely recommend this dealership to others, see you in 5,000 miles out for oil changes. I would definitely recommend this dealership to others, see you in 5,000 miles More

I came in for my annual oil change. I was greeted by Don Allen and he was very friendly, courteous and professional. He made sure that I was aware of other services my vehicle will need in the future withou Allen and he was very friendly, courteous and professional. He made sure that I was aware of other services my vehicle will need in the future without making me feel pressured like some sales people have in the past at other businesses. I hope all of your employees are as nice as he was that day. More

came in to have lexus serviced. Jerry handled service issue very well, is pleasant to work with and is very knowledgeable. Will be back for future servicing. issue very well, is pleasant to work with and is very knowledgeable. Will be back for future servicing. More

Tony Krajewski provided a very friendly service. He was courteous and very professional in his attitude, which I consider a plus. I have had Jerry and Mike S. (who is at the body shop now) on a few previou courteous and very professional in his attitude, which I consider a plus. I have had Jerry and Mike S. (who is at the body shop now) on a few previous occasions who were equally competent. Hope the dealership retains such good people. My belief is that if employees are happy with the employer, the service they provide will be nothing but the best. More

Don is Always Friendly, Efficient, Thorough, Accomodating. When bringing your car in for service, Don sees that it all goes smoothly and conveniently. He aims to please!!!! Philip is very Accomodating. When bringing your car in for service, Don sees that it all goes smoothly and conveniently. He aims to please!!!! Philip is very knowledgeable about the technology on the Lexus. He is patient while teaching/explaining how to use the apps. I am enjoying my independence with navigating the 'technological " system in the car. This would not have been possible without Philip taking the time to teach/show me the intricacies of the system. This non technologically savvy consumer thanks Philip. More

Greg Edmonson is always very helpful and attentive when I bring my car to this dealer for service. He and the rest of the staff are extremely accommodating and I am always happy with the end result of the se bring my car to this dealer for service. He and the rest of the staff are extremely accommodating and I am always happy with the end result of the service my car has received. More