Meade Lexus of Southfield - Service Center

The service at Meade Lexus of Southfield is unparalled. I have owned many luxury vehicles, and not only is the Lexus the best so far, and Tony Krajewski makes it so. His understanding and caring attitude I have owned many luxury vehicles, and not only is the Lexus the best so far, and Tony Krajewski makes it so. His understanding and caring attitude make me feel like I am part of the family. More

My visit to the dealership that day came with a strange request. I had a living groundhog under my rear of the car. I was terrified and wasn't sure what to do after I stopped at a local oil change place request. I had a living groundhog under my rear of the car. I was terrified and wasn't sure what to do after I stopped at a local oil change place and they said, you have a very large animal in the rear of your car. They tried to assist without successful getting him out. However, your service department and I mean the whole service department spent about 30 minutes carefully trying to encourage this animal to get out without hurting him. A group of grown men with such compassion, it was great! They ultimately, got him out and safely returned him to his habitat on the grounds of Meade Lexus Southfield. Love this dealership! Amy Kaplansky More

Standard: Something considered by an authority or by general consent as a basic of comparison; an approved model. Thus describing Lexus of Southfield with what I call their "Premium" Service Center. N general consent as a basic of comparison; an approved model. Thus describing Lexus of Southfield with what I call their "Premium" Service Center. Now here's first-class caliber that's better experienced. So I want to thank Mr. Anthony Krajewski for making my visit another pleasant encounter. Customer care is always supremely evidenced by Lexus's service advisors, explaining thoroughly as usual the services rendered as well as offering information or advice concerning my next required service call. An timely servicing that continues keeps me very happy. Thanks Tony for your professionalism and your certified excellent Lexus representation. More

My husband wanted me to get an estimate on replacing the front and back seat carpet of my LX 570 (along with my 45,000 service). I did have a spot in the back seat, but more of a concern, the holes were co front and back seat carpet of my LX 570 (along with my 45,000 service). I did have a spot in the back seat, but more of a concern, the holes were completely torn where the grommets go in the front. Mr. Ferguson took it upon himself to call Lexus to see if they would cover any of the replacement. I was so impressed that I wrote Lexus a letter explaining how impressed I was with his customer service. More

Adam was extremely helpful and courteous. He explained everything that was going to occur and how much it would cost. I would return to see Adam again. everything that was going to occur and how much it would cost. I would return to see Adam again. More

Tony in service and Joey in sales have always treated me right. The overall service is excellant and I wouldn't think of going anywhere else. right. The overall service is excellant and I wouldn't think of going anywhere else. More

I went in for an oil change and tire rotation. The service took the exactly the length I was given. The car was washed and presented in presteen condition. They are always friendly and knowledgeable service took the exactly the length I was given. The car was washed and presented in presteen condition. They are always friendly and knowledgeable. More

Mr. Ferguson has always been very attentive to my needs as it relates to my vehicle. He always has a pleasing attitude when speaking with me along with his smile.. I trust his experince with the Lexus vehi as it relates to my vehicle. He always has a pleasing attitude when speaking with me along with his smile.. I trust his experince with the Lexus vehicle. I trust his explanation when refering to my vehicle and what needs to be done to the vehicle. I also like how Mr Ferguson doesn' lett his customers wait long periods before being acknowledge. In my opinion he's Lexus all thev way. Thank You Edward Horton More

Gregory Edmonson has the best customer service! He has been taking care of my service needs for over 2 years and he keeps me coming back as a satisfied customer. been taking care of my service needs for over 2 years and he keeps me coming back as a satisfied customer. More

I came into the service department, I was greeted by Adam Grace. He was very helpful and informative, Adam even had my vehicle wash and vacuum for free. I also met Micheala the service manager, who was also Grace. He was very helpful and informative, Adam even had my vehicle wash and vacuum for free. I also met Micheala the service manager, who was also very nice and professional. I would recommend any person who is looking for a great service experience to see Adam Grace. More