Meade Lexus of Southfield - Service Center

I have been a Lexus owner since 1996. Of all my experiences in the service department, Mr. Marx has been the most helpful and courteous. He immediately addresses every concern I have ever had. I si experiences in the service department, Mr. Marx has been the most helpful and courteous. He immediately addresses every concern I have ever had. I simply look forward to my services. More

The service was so great I won't go no where else but there. With the smile and greeting I didn't want to leave. there. With the smile and greeting I didn't want to leave. More

Don Allen exemplified excellent customer service. He explained everything in detail and made me feel comfortable. I would refer him to anyone I know who would need work done on their vehicle. explained everything in detail and made me feel comfortable. I would refer him to anyone I know who would need work done on their vehicle. More

Don Allen made my experience at the dealership a very pleasant one. He was very kind, courteous and attentive to all my needs concerning my vehicle. Thank you for hiring such a great employee! pleasant one. He was very kind, courteous and attentive to all my needs concerning my vehicle. Thank you for hiring such a great employee! More

I was very pleased with my service visit. Don Allen was an exceptional consultant. He came out and greeted me with a smile and his charming personality. The work done on my vehicle was finished when promis an exceptional consultant. He came out and greeted me with a smile and his charming personality. The work done on my vehicle was finished when promised. More

Don Allen is always a pleasure to work with. His friendly composure and expertise make my service appointments a delight. He is always prepared with the necessary parts and informs me promptly if any changes composure and expertise make my service appointments a delight. He is always prepared with the necessary parts and informs me promptly if any changes are necessary. After every experience, I leave confidently knowing, my vehichle was serviced with quality and the attention it deserves. Thanks Don for all your hard work! Sincerely, D. Terrell More

Greg is a stellar service person. He was able to find the tires I needed for my vehicle and price match the quote I had received at another tire company. understanding that I would rather have all the work d tires I needed for my vehicle and price match the quote I had received at another tire company. understanding that I would rather have all the work done at Lexus he provided me with no reason to look any further for a place to service my vehicle. I was unaware of the price match policy and was very happy that he had shared that information with me. It made my decision and life much easier coming to Lexus. He also provided me with a loaner vehicle while my car was being serviced. More

I received excellent customer service, very helpful and friendly. Gregory answered questions i had regarding the vehicle. I also received my vehicle back in a timely manner. Overall my customer service exp friendly. Gregory answered questions i had regarding the vehicle. I also received my vehicle back in a timely manner. Overall my customer service experience was excellent. More

Jerry is always such a pleasure to work with. I appreciate his efficient follow-up and reliability. He gets the job done! He is trustworthy and I always can be sure he's got my back. appreciate his efficient follow-up and reliability. He gets the job done! He is trustworthy and I always can be sure he's got my back. More

i have been a service customer of meade lexus for 5 yrs and have dealt with jerry marx the majority of the time, he has always listens to my concerns and offers soultions, he is very much an asset to meade and have dealt with jerry marx the majority of the time, he has always listens to my concerns and offers soultions, he is very much an asset to meade lexus and i look forward to doing business with him in the future More