Meade Lexus of Southfield - Service Center

I was having problems with a couple of different issues. On short notice, Greg was able to identify an appointment earlier than I expected. The vehicle was picked up at my place of employment and was back On short notice, Greg was able to identify an appointment earlier than I expected. The vehicle was picked up at my place of employment and was back before the end of the work day. As soon as the causes of the problem were identified, Greg called me right away with the information along with a fast solution. The whole experience either met or exceeded my expectations. This was service at its finest and I highly recommend Meade Lexus as a result. Michael Poulos More

Service was great. I got in and got out quickly and effiently which was appreciated. Dave called to follow and explained everything clearly so that i had no questions. effiently which was appreciated. Dave called to follow and explained everything clearly so that i had no questions. More

Dave was fantastic and so was the gentleman that helped guide me in and out of the service area. The premises is always clean and neat. guide me in and out of the service area. The premises is always clean and neat. More

Meade Lexus Southfield has always been wonderful to us in servicing both our cars , 13 years for the RX and 7 years for the GX. Our service tech Tony has engaged us in a friendly, professional manner to assi servicing both our cars , 13 years for the RX and 7 years for the GX. Our service tech Tony has engaged us in a friendly, professional manner to assist with planning our long term services for either of our Lexus'. We can count on what he says in terms of a timetable in completing the work, and he explains the service or what is needed in understandable language. We especially appreciate his recognition of our changing driving needs and our commitment to regular yet affordable maintenance procedures. More

Tony Krajewski is always pleasant, explains thoroughly what is being done, and keeps me informed of the progress of the work. The waiting area is comfortable and the receptionists are friendly and helpfu what is being done, and keeps me informed of the progress of the work. The waiting area is comfortable and the receptionists are friendly and helpful. Overall, bringing my car in for service has been a positive experience. More

Brought in for 5000 mile service. Adam Grace was professional and pleasant to work with. Work was completed before time. Follow-up questions through email were replied to on Saturdy and Sunday. Very professional and pleasant to work with. Work was completed before time. Follow-up questions through email were replied to on Saturdy and Sunday. Very impressed. Have been a customer for 10 years and they have gotten even better during the time. Will remain a customer and recommend to others. Thank you. Ashoka Jain More

It is alway's a pleasure to come & visit your dealership. I am always greeted with a smile & a warm welcome by your staff. Your staff is very professional & customer service oriented. It was a dealership. I am always greeted with a smile & a warm welcome by your staff. Your staff is very professional & customer service oriented. It was a pleasure working with Adam Grace the few times I have had service there & he is a exceptional employee. Please continue to recognize & applaud your staff for they are a Five Star Rating!!!!!!! More

The service was excellent and took the expected amount of time. The lounge area is comfortable and all the charges were explained before the work was done. time. The lounge area is comfortable and all the charges were explained before the work was done. More

I brought my car in for oil change and received great service. Greg was superb in explaining everything and going the extra mile to make sure that my questions were answered. I was well pleased with th service. Greg was superb in explaining everything and going the extra mile to make sure that my questions were answered. I was well pleased with the way in which I was treated and with the quality of work done on my car. -Allecia Gates More

I would also like to write a review for Keith. He does detailing on the vehicles. Keith does an exceptional job. He is not only polite but he is very thorough. My car is always in order when he does it detailing on the vehicles. Keith does an exceptional job. He is not only polite but he is very thorough. My car is always in order when he does it. I don't have to check it over to make sure he wipes it completely clean and he is always willing to go the extra mile to make a client happy. More