Meade Lexus of Southfield - Service Center

My service experience at Meade Lexus of Southfield is and has always been exceptional. This is my second Lexus and the reason I purchased (not leased) was because of the service department. All of the servic has always been exceptional. This is my second Lexus and the reason I purchased (not leased) was because of the service department. All of the service consultants are good but Mr. Gregory Edmonson is EXCEPTIONAL and so is your service manager Adam. Continue the great work! More

I purchased my car from Meade Lexus of Southfield over 5 years ago. I have returned to this dealership for required maintenance and have always received excellent service. Jerry Marx is an exceptional Se years ago. I have returned to this dealership for required maintenance and have always received excellent service. Jerry Marx is an exceptional Service Consultant and I contact him directly when I have questions or need to set up service. He is always cheerful and very prompt in responding to any inquiries that I have. I highly recommend Meade Lexus of Southfield and Jerry Marx. More

I came in for a oil change today and Adam was very I came in for a oil change today and Adam was very helpful he let me know that my battery was low, and if I had any other concerns to let Him know I came in for a oil change today and Adam was very helpful he let me know that my battery was low, and if I had any other concerns to let Him know. I've always had very good salespeople at Lexus of Southfield. I can say I all ways leave satisfied. I CAN NOT say the same thing about Lexus of LAKESIDE!!!!!!!!!!!!!!!!! More

I own a 2003 ES 300. I've had my vehicle serviced by Meade Lexus for 10 years. My last two visits I was serviced by Adam. I think he is very friendly, professional and informative. Meade Lexus for 10 years. My last two visits I was serviced by Adam. I think he is very friendly, professional and informative. More

I had concerns about a recent recall campaign and subsequent alignment problems. Both Dale Engel and Tony Krajewski were both professional and responsive to my issues. They made me feel like a valu subsequent alignment problems. Both Dale Engel and Tony Krajewski were both professional and responsive to my issues. They made me feel like a valued customer and took extra care about making things right. And they did. That counts! It's the reason that I have felt comfortable as a Meade Lexus customer over many years. Dale Engel, head shop tech, seems to radiate expertise and is a straight shooter with clear explanations and good ideas on Lexus vehicles and their repair and maintenance. He knows his stuff. More

My service experience with Jerry was excellent. He went above and beyond to help me out with my 5000 mile maintenance check. Thank you Jerry, I will ask for you next time I need service. above and beyond to help me out with my 5000 mile maintenance check. Thank you Jerry, I will ask for you next time I need service. More

When I visit Meade Lexus of Southfield I always have a pleasant experience. I'm always greeted by a customer service representative who offers me a beverage, and a magazine to read while waiting. I usuall pleasant experience. I'm always greeted by a customer service representative who offers me a beverage, and a magazine to read while waiting. I usually dont make an appointment and am always able to get out in a timely manner. The dealership always does quality work which keeps me coming back. Keep up the good work Meade Lexus of Southfield :-) More

Tony has always shown exceptional customer service each time we have had the vehicle serviced. Due to our busy schedules he has always worked to accommodate us and remain sensitive to our time constraints time we have had the vehicle serviced. Due to our busy schedules he has always worked to accommodate us and remain sensitive to our time constraints. Tony's superb service reminds me why we chose and will continue to prefer the Lexus brand. More

Great customer serice experience, I would refer all my friends and family to Meade Lexus. Tony was amazing and really made things easy to understand and provided great customer service. I plan on doing bu friends and family to Meade Lexus. Tony was amazing and really made things easy to understand and provided great customer service. I plan on doing business with Meade Lexus for many years to come. More

I absolutly loved the service I received. Each time I visit they always make me feel welcome and appreciated. My salesman is a joy to work with.I feel as though he always has my best interest in mind. visit they always make me feel welcome and appreciated. My salesman is a joy to work with.I feel as though he always has my best interest in mind. More