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Meade Lexus of Southfield - Service Center

Southfield, MI

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651 Reviews

651 Reviews of Meade Lexus of Southfield - Service Center

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February 04, 2013

David was so helpful, kind and accomodating. made the experience nice . didnt even mind coming in on a saturday morning to have my car fixed. the lounge was like a living room and David talked me throu More

by melissadietrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Feb 04, 2013 -

Meade Lexus of Southfield responded

If you came in this past Saturday, we hope you were able to enjoy our Customer Appreciation Breakfast, which takes place the first Saturday of every month. We're delighted you were comfortable, though, and look forward to sharing some snacks with you again soon! :) Have a fantastic week!

February 04, 2013

Meade Lexus of Southfield always has fast friendly service. Dave did a great job of handling my Lexus RX 350. I would recommend this dealership to a friend. More

by ryanduda
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Feb 04, 2013 -

Meade Lexus of Southfield responded

Thank you for the kind words!

February 04, 2013

This review applies to all of my experiences since August 2011. Whether I am dealing with my salesperson, or the Credit Manager (Joe), or the Service Department (Dave), I have never had service close in q More

by DavidMFoster
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Michail Kravaritis
Feb 05, 2013 -

Meade Lexus of Southfield responded

Hi, David- We're delighted to hear that our service has met your expectations! If there is ever anything we can improve upon, please share your thoughts about that also. Thanks so much and stop by soon--even if it's just for a cup of coffee!

February 02, 2013

I want to commend Marty McAuliffe in the way she handled my repairs. She was always punctual in returning calls and kept me informed. I appreciated the convenience of her scheduling the rental car and cont More

by Lynda Ufer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty McAuliffe
Feb 04, 2013 -

Meade Lexus of Southfield responded

It's our absolute pleasure to assist! Thank you for selecting Meade Lexus for your repair needs and please don't hesitate to contact us if there's ever anything else we can do!

February 01, 2013

I have been to other service departments and have felt like I had been taken advantage of, but not here. Everyone is friendly and courteous. More

by Kjonesbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Feb 04, 2013 -

Meade Lexus of Southfield responded

Thanks for the review and kind comments!

January 31, 2013

I always have the best experience at the Meade Lexus dealership in Southfield, I always deal with Jerry when I get my Lexus serviced. He always greets me when I arrive and keeps me updated on my mainten More

by lyndag17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Jan 31, 2013 -

Meade Lexus of Southfield responded

Thanks to a great customer base, it makes it easy for everyone here to love what they do! Thank you for sharing your information about your experience with Jerry and our Southfield store--we really appreciate it!

January 31, 2013

EVERYTIME I need anything from an appointment for an oil change to an issue with an odd sound in my car, Adam ALWAYS goes above and beyond for my needs. He's the best! More

by Heatherellyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam grace, Adam Grace
Jan 31, 2013 -

Meade Lexus of Southfield responded

Great to hear, thank you for sharing and have a great day!

January 31, 2013

Greg demonstrates what any individual in the service field should display - class. He is definitely an asset to Meade Lexus. He always ensures that I am happy when I bring my Lexus in for service. He is More

by enyka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Jan 31, 2013 -

Meade Lexus of Southfield responded

Our employees, Greg certainly included, pride themselves on putting the customer first, and we're just so pleased that you can tell the difference and are satisfied with your service here. We appreciate your taking the time to write a review and hope you have a good day!

January 29, 2013

He has been a blessing since I purchased my vehicle in 2006. He has great customer service and ensures I am always pleased with everything he does. He makes my experience wonderful. More

by Ad1979
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Jan 31, 2013 -

Meade Lexus of Southfield responded

So glad to hear it--thank you for sharing your thoughts! Have a great day!

January 29, 2013

I have had the best experience whenever I have had to have my vehicles serviced. Greg has been a gem in assisting me with the care and maintenance of my vehicles. I have purchased three cars from Meade More

by Gloria P Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Jan 31, 2013 -

Meade Lexus of Southfield responded

Customer feedback is invaluable to us and we are grateful you detailed some of your thoughts for us. Please also accept our sincerest gratitude for being such a long-time customer of Meade Lexus--you're an appreciated part of the Meade Lexus family!

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