Meade Lexus of Southfield - Service Center

Danielle LaGassa has been and I will always want her to be, my service consultant. She is outstanding in all ways. The service she has provided me is exceptional! Danielle is always a true professional be, my service consultant. She is outstanding in all ways. The service she has provided me is exceptional! Danielle is always a true professional and exhibits a positive attitude! I am constantly raving to family and friends about the service I receive at Meade Lexus. I give Danielle and Meade an At on every part of my experience! I have been a customer of Lexus for about six years now and will always come back due to my fabulous experience with Danielle and Lexus. Thank you. Renee Chenot-Lanfear More

excellent service, customer service, free snacks, wait time was minimum. Service engineer was prompt and there was no delay. Suggestions could be to include phone chargers in the waiting lobby. time was minimum. Service engineer was prompt and there was no delay. Suggestions could be to include phone chargers in the waiting lobby. More

We love Mead Lexus of Southfield. This is our 5th Lexus and we love them. Great cars and a great dealership . I also love my sales person. Karen is the only person I want to buy or lease a car from. S and we love them. Great cars and a great dealership . I also love my sales person. Karen is the only person I want to buy or lease a car from. She makes the whole experience so easy and stress free. Thanks Meade Lexus of Southfield! More

I always have a great experience when I bring my car into Meade Lexus of Southfield. Don Allen is great and explain everything in great details when I have a problem with my vehicle and is always accommodai Meade Lexus of Southfield. Don Allen is great and explain everything in great details when I have a problem with my vehicle and is always accommodaing to assist me in anyway that he can. I will continue to visit this location because of the friendliness and the smiling faces. More

Meade Lexus of Southfield has always been professional and friendly each time I have had my vehicle serviced. They also understand how valuable my time is, which is an added bonus that they offer loaner v and friendly each time I have had my vehicle serviced. They also understand how valuable my time is, which is an added bonus that they offer loaner vehicles and transportation drop-off and pick-up, when services require several hours. I also appreciate my free car washes. More importantly they have wonderful customer! Kim L. Patterson More

I own a RX-330. My service person is Don Allen. He provides superior service every time I visit the facility. What I really like about him is that he treats all of his customers the same. He is prof provides superior service every time I visit the facility. What I really like about him is that he treats all of his customers the same. He is professional, friendly and efficient. My visits are always less than one hour. Don is so awesome until I have had them service my vehicle for regular maintenance-- due to the outstanding service I receive from him. I am so pleased with his service until he is the only one I see when I go to the dealership. I just feel that no one else will service me the way he does. However I will say that most of the people are pretty friendly. Plus I enjoy the hot chocolate that Nancy serves me whenever I'm there. I've gotten so spolied until I don't think I would ever go to any other dealership for service. Don and Nancy keep up the good work and continue to service people the way they should be treated. I truly appreciate it. Sincerely, Letitia James More

I had a problem w/some scratches on the back of my bumper that was caused when my car was towed to Lexus. The towing company would not accept responsibility and I called Danielle she said to bring it by to that was caused when my car was towed to Lexus. The towing company would not accept responsibility and I called Danielle she said to bring it by to take a look. I couldnt make it in time to see Danielle so she had me see Adam. I explained what happened and he said no problem we will take care of it. They also detailed the inside that the towing company greased up. It was great!! I really didn't expect it because I feel that we as a society no longer have great customer service. Well Lexus proved me wrong, Lexus is what great customer service should be. Thank you, thank you, thank you!! More

My family and I love our service consultant Mike Stoijadinov and the service manager Adam Staton. When ever we take our 2010 RX-350 in for service Mike is always ready and waiting there for me. He a Stoijadinov and the service manager Adam Staton. When ever we take our 2010 RX-350 in for service Mike is always ready and waiting there for me. He already knows what I am coming in for and has a loaner waiting if I need it. The service manager Adam always makes it a point to say hello and ask how things are going and answer any questions I may have. The car is always ready and clean on time which is very important to me. I would not change anything, you guys have service down to a science! I would strongly recommend Meade Lexus of Southfield to any Lexus owner and would also recommend Adam and Mike to take care of their service needs. More

Went to car check engine light problem. Service was done honestly in timely fashion.Service person was courtteous, helpful and knowledgeable. Dealer waiting area is superb, with good amenities. Would have l honestly in timely fashion.Service person was courtteous, helpful and knowledgeable. Dealer waiting area is superb, with good amenities. Would have liked to see better pricing. Was charged $110 for checking engine light. More

From the moment I stepped into Lexus of Southfield, I was greeted with some of the most friendly and respectful treatment that I have ever experienced. I had brought my car in for service. The service adviso greeted with some of the most friendly and respectful treatment that I have ever experienced. I had brought my car in for service. The service advisor, Michael S. was very friendly, easy to deal with, honest and helpful. It turned out to be a very painless experience. I would totally recommend taking your car here. More