Meador Chrysler Dodge Jeep Ram
Fort Worth, TX
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1,794 Reviews of Meador Chrysler Dodge Jeep Ram
I drove in to get a oil change,and while waiting i walked around and seen this 2013 challenger sitting on the show room floor ray ask me did i like it i said yeah he said well let me pull it out and let you around and seen this 2013 challenger sitting on the show room floor ray ask me did i like it i said yeah he said well let me pull it out and let you take it for a spin and the rest is history im a proud owner of a 2013 dodge challenger,he was very helpful and he help me get in the car ray is the MAN!!!! THANKS RAY KEITH PALMER More
Kevin was great to work with on the purchase of my new Jeep. He cut right thru the chase and offered to special order the exact vehicle that I wanted at a good price. Perfect! Through out the process Kevi Jeep. He cut right thru the chase and offered to special order the exact vehicle that I wanted at a good price. Perfect! Through out the process Kevin followed up and keep me up to date. Wonderful experience and I would highly recommend buying a vehicle from Kevin. More
Kevin is great! I brought my 2 vehicles from him. Nice and easy transaction and no hassle. I refer all my friends to Kevin who want to buy a car. and easy transaction and no hassle. I refer all my friends to Kevin who want to buy a car. More
Nicholas Zaha is very courteous and helpful to prospective coustmers. After the sale Nicholas is wery helpful explaining the functions and setting up the Blue Tooth function as well as the many ot prospective coustmers. After the sale Nicholas is wery helpful explaining the functions and setting up the Blue Tooth function as well as the many other functions avaliable on the Journey.With his help it would be eztremily frustrating. Ken "Coach" Mizel worked with us on the final cost of the journey for satisfactorydealfor the new Journey. Nasser Mohmand provided financial assistanse and paper work necessary to finanes through a local credit union. The experance at Meador auro was very pleasent. More
She was excellent helped with everything will refer friends and family here .this dealership was super friendly to me and my baby.thanks for everything . friends and family here .this dealership was super friendly to me and my baby.thanks for everything . More
My first visit to Meador was in September and I started on the used car side. The first salesman I worked with almost influenced me never to return to Meador as I caught him in several lies. I then reached on the used car side. The first salesman I worked with almost influenced me never to return to Meador as I caught him in several lies. I then reached out to other dealers requesting an internet price on a new Dodge Journey. Kevin "Nator" Langley at Meador responded immediately offering three different vehicles that matched my price range and required features. My wife and I decided to visit for a test drive the following Saturday and met Kevin "Nator" Langley face to face. "Nator" has been an absolute pleasure to work with in the purchase of my new Dodge Journey. As I already noted, he worked very hard to find the car that matched what my family was looking for in a new vehicle. Before we arrived on Saturday, he had narrowed the selection down to a single vehicle and he had it ready to go for our test drive when we arrived. We indicated to him that we only had a couple of hours before my son needed to be at a T-ball game. He honored our time and we had a quote in front of us that we were able to discuss over lunch. When I returned to the dealership later that day, we began working through the paperwork. This is where my first issue with customer service arose as "Nator's" hands were tied waiting on the finance department to even see me to begin negotiation of the purchase terms. We waited for almost 2 hours. "Nator" was empathetic and worked very hard to get them moving, but his hands were tied. However, when I finally arrived in the finance department we were able to negotiate the terms quickly and I was driving off the lot in our new car within about 30 minutes. Since the purchase of the car, "Nator" has followed up with us several times to make sure we are still happy with the car and to make sure we didn't have any new questions or concerns about the car. "Nator" really gets customer service, and I would highly recommend him to anyone seeking a new car. The reason I rated customer service so low has NOTHING to do with "Nator" or the new car purchase experience, it has more to do with a recent visit which was a disaster. When we received word that our license plate had arrived my wife headed over to the dealership to get them installed. "Nator" had noted that he would top off our fuel the next time we came in, but he was out that day. When my wife approached other salesmen and the service manager they refused to honor "Nator's" promise, much to our disappointment. In my opinion, if one of your salesmen makes an offer, you stand behind it. I firmly believe "Nator" would have stood behind the promise of another salesman because he proved himself to be customer service oriented just in the few times I've been in the dealership. We're going to check to make sure "Nator" is there when we go for our first oil change, as he is the only person I currently trust to follow through with customer service. My recommendation, if you go to Meador, only work with "Nator". He's been in the business for about 30 years, and it shows! He still values the customer, something these younger guys really need to learn. So "Nator", if my only dealings were with you I would have given Meador a glowing 5 star rating across the board -- and that's even with the 2 hour wait for financing. The sales managers need to allow "Nator" to coach these other salesmen and your service manager in customer service. Learn from "Nator" guys and you will continue to win my business. More
Shagufta Khan handled everything on the sale pretty well and told us all the necessary things needed up front. She is organized and well informed on her duties as salesperson. I would recommend her to a fam and told us all the necessary things needed up front. She is organized and well informed on her duties as salesperson. I would recommend her to a family member or close friend she was that client friendly. Shane did an outstanding piece of work later on in closing the sale with paperwork. He was very informative on different angles of cost effective ranges of the life of the purchase and that made for comfort in driving off the lot. Thanks More
We just purchased a 2013 Chrysler 300S from your dealership. This is the second vehicle we have purchased from Meador. Shagufta Kahn helped us with our first purchase and she, again, helped us wit dealership. This is the second vehicle we have purchased from Meador. Shagufta Kahn helped us with our first purchase and she, again, helped us with this purchase. She was a pleasure to work with. She helped us locate the vehicle we wanted and she helped us through every step of the buying process. She was very prompt to respond to my email questions. She is definitely an asset to Meador. If we buy another new vehicle, we plan on coming back to Meador and working with Shagufta. We also had a good experience with the financing. We were pre-approved for an excellent rate and your finance manager was able to get us an even lower rate! So, thanks for that, too! Emerson More
Overall we had a great experience today at the dealer ship. We left really happy with the new vehicle we bought. Every thing was explained very well to us and there was great customer service. ship. We left really happy with the new vehicle we bought. Every thing was explained very well to us and there was great customer service. More
I found Meador through the finance company, USAA, as an approved dealership. Of the 3 dealerships that received an e-mail that I was interested in a particular type of vehicle, Meador responded first, and approved dealership. Of the 3 dealerships that received an e-mail that I was interested in a particular type of vehicle, Meador responded first, and then followed up the following day with an e-mail outlining exactly what the purchase price would be with financing, etc. This made it so easy to see what we were going to pay, the interest rate, etc., because we had a target price in mind. The vehicle listed had everything I was looking for plus some extras I was not aware of for a great target price. Although the dealership was a 2-hour drive, we decided this was the vehicle for us. Once we arrived, everything went very smoothly and as quickly as these things can. We were very pleased with the service provided and the positive attitude of the employees in general. More



