Mechanicsville Toyota

False Advertising - Mistake Unfortunately, Mechanicsville provided a vehicle quote that was a great price. I arrived reviewed the vehicle and placed a down payment to secure the Unfortunately, Mechanicsville provided a vehicle quote that was a great price. I arrived reviewed the vehicle and placed a down payment to secure the vehicle for purchase. After I left Mechanicsville contacted be at 8:30 pm to inform me that the quote was a mistake and they most likely could not honor the price. I requested the associate to talk with their manager since it was their mistake to see if there was anything they could do, since they were closing he told me he would do that first thing in the morning and call me back. The next morning at 9 am (when they opened) I received a call saying that there is nothing they could do and by the way they sold the vehicle to someone else despite the fact that I had a down payment on the vehicle. I take a lot of exception on how this played out. First, I'm surprised that they were able to sell the vehicle between the time they closed until the moment they opened. Second I'm surprised that they would sell a vehicle that some else had already placed money on to hold the vehicle. I fully understand that there was a misunderstanding on the price but I feel that I should have been afforded to option to still purchase the vehicle at the potential new price. Obviously I find it hard to believe that the vehicle sold between closing on one day and the morning that the place opened the next, and if this dealership lied so that they wouldn't need to deal with the mistake they advertised as it felt like a form or bait and switch. FYI - I did still purchase the vehicle I was looking at but from a different dealership.. Personally, I can be understanding regarding pricing mistake but I cannot forgive lying or moving forward with a different buyer after someone has already a down payment. Not a good experience, and I don't trust this dealership. Trust is key if your going to buy an expensive consumer item like a car. The associates I dealt with were Mike Elliot and Wayne Lawson. More

Don is awesome! Our salesman, Don Berkely, was outstanding. The process was fast and efficient! We purchased a 2012 Toyota Sequoia and am very happy with it. Would Our salesman, Don Berkely, was outstanding. The process was fast and efficient! We purchased a 2012 Toyota Sequoia and am very happy with it. Would definitely recommend Mechanicsville Toyota and Don!! More

Don and the Whole Mechanicsville Toyota family are excellent and made sure to go above and beyond to make deal seamless!! Very Happy customer and will be repeat buyer. excellent and made sure to go above and beyond to make deal seamless!! Very Happy customer and will be repeat buyer. More

Do not go to McGeorge Toyota! I have purchased over 25 cars from McGeorge Toyota and after my experience with them this past week I will never return. They have poor service and sa I have purchased over 25 cars from McGeorge Toyota and after my experience with them this past week I will never return. They have poor service and sales. It's worth your trip to visit Mechanicsville Toyota. My Nephew and neighbor both tried McGeorge and were very disappointed. They both bought at Mechanicsville and are very happy. I am looking for a car and will buy from Mechanicsville. More

best of the best mechanicsville toyota and mike elliott just bought my second Tacoma from mike Elliott he worked very hard to get me the truck I wanted and at a good price. a true professional an a asset to just bought my second Tacoma from mike Elliott he worked very hard to get me the truck I wanted and at a good price. a true professional an a asset to the dealership. I have been a service dept. customer for 19 yrs. I would recommend Mechanicsville Toyota to anyone. thanks again to mike 1st. class all the way. More

"Outstanding Dealership and "Don" our salesman was excellent Mechanicsville Toyota is the place to go to purchase a new toyota. We purchased our 2019 Highlander from them and received excellent care. Don Berkele Mechanicsville Toyota is the place to go to purchase a new toyota. We purchased our 2019 Highlander from them and received excellent care. Don Berkeley did a great job helping us. More

EXCELLENT DEALERSHIP!! I highly recommend Mechanicsville Toyota to anyone looking to purchase a new Toyota. I just purchased my 2019 Toyota Camry SE today and my salesman, D I highly recommend Mechanicsville Toyota to anyone looking to purchase a new Toyota. I just purchased my 2019 Toyota Camry SE today and my salesman, Don Berkeley was stellar as was Justin Sauer who worked hard to get all of the paperwork processed quickly. Thank you both so much! I would rate Mechanicsville Toyota higher than 5 stars if I could. More

Don and Tanner were Great! Don and Tanner were incredible to work with! They made my car buying experience seamless and and answered all my questions and concerns in a thoughtfu Don and Tanner were incredible to work with! They made my car buying experience seamless and and answered all my questions and concerns in a thoughtful manner. I would highly recommend Don and Tanner to all of my friends and family! More

I loved my salesman Dave white he was absolutelytely great I will recommend everybody i know to come and get a car from Dave White. He was great made sure i left happy and I received the best treatment even th I will recommend everybody i know to come and get a car from Dave White. He was great made sure i left happy and I received the best treatment even through i didn't give them a lot to work with ok credit and not a lot to put down he still made it happened. More

Best Purchasing Experience! I highly recommend Mechanicsville Toyota because of their great customer service and ease of transaction. I was specifically searching for a vehicle I highly recommend Mechanicsville Toyota because of their great customer service and ease of transaction. I was specifically searching for a vehicle as an upgrade with a towing ability. This dealership had exactly what I wanted and was knowledgeable about the vehicle I would require for my needs. The Sales Manager, Phil Kelsey, was accommodating and made the transaction easy and comfortable. Five stars to Mechanicsville Toyota! More