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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

January 17, 2017

Finally, a salesman to SELL me a car! We shopped all over Wichita to find a car that met all of our needs. I was beginning to lose hope that we would be successful and opted to explore Mel More

by WichitaWinglets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Oakes, Dorian Fox
January 11, 2017

Good dealership. Good dealership, but in the last year or so seems to forget that they are in a service industry. I have purchased several vehicles (3) from this deal More

by KansasJack
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
January 09, 2017

Need a new car, go see Dorian Fox I have purchased all my cars from Mel Hambelton, This last truck I purchased was a steal, I worked with Mr. Dorian Fox and he was great to work with. More

by ChinaDoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Kjelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shock, Dorian Fox
January 08, 2017

Returning Customer This was my 3rd vehicle purchase from Mel Hambelton. Dorian and all the staff were great to work with. Dorian went out of his way to answer my questio More

by Phabron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Bramlett, Dorian Fox
January 07, 2017

Leak free Sunroof I purchased a Flex from their east side rivals, and took it in twice to get the sunroof leak repaired. He had been leaking since we bought it. Each ti More

by Jessica Barkhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty German
January 06, 2017

Excellent salesman and dealership We have bought our last two vehicles from this dealership and salesman. I can't say enough outstanding things about them both! We are beyond satisfied More

by Trevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2017

Excellent place to purchase a new or used vehicle We recently purchased a 2016 FX4. Robert Kinney was our salesman. Great guy to work with. This isn't your typical car lot. They have their own in hous More

by Stouter89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2017

New Car We went in telling Kareen what we wanted and he delivered within our price range. There was no haggling with our trade-in. It was a clear and cut pr More

by Nanuke0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
January 04, 2017

Worst treatment ever! Where do I even start! If i could give this place negative stars, I would. My husband and I were "approved" for two car loans on 12/26/2016. We were g More

by Laura Hargrave
Customer Service
Recommend Dealer
No
Employees Worked With
Austin Taylor, Zack Oakes
Jan 24, 2017 -

Mel Hambelton Ford responded

Laura, we are sorry to hear that you didn't have a good experience with us. We try to do our best to accommodate every customer that comes through our doors. If you feel that we could have assisted you in a better way, please reach out to our Public Relations Director, Cris Schul at 316-425-1516.

January 01, 2017

Best experience ever I have recently had the opportunity of financing my very first car out at Mel Hamilton Ford and even though my dad was my sales person he will treat More

by Cat96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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