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Mel Hambelton Ford - Service Center

3.8

77 Lifetime Service Reviews

11771 West Kellogg Street, Wichita, Kansas 67209

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Matt Rich, Service Advisor, Mel Hambelton Ford

Matt Rich

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tyler McMahan, Service Advisor, Mel Hambelton Ford

Tyler McMahan

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Mitchell, Service Advisor, Mel Hambelton Ford

Mike Mitchell

Service Advisor
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tyler Gwinn, Service Advisor, Mel Hambelton Ford

Tyler Gwinn

Service Advisor
4.2
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 05, 2019

"Fantastic"

- Gina123

The experience was great Dorian fox helped me with both my cars plus help with my sons cancer fund raiser. I been to different dealerships nothing like this😁mel Hamilton is fantastic I will NOT go any where else😁😁😁😁😁

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Employees Worked With

Dorian Fox
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

December 27, 2018

"Will return for my next purchase "

- 4elracha

Justin, my sales person, steps up every time to do everything he can. Just had to get a new part on my car and he helped make everything as painless as possible. Matt kept me in the loop while he had my vehicle for service.

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Employees Worked With

Justin Blevins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Rich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 19, 2018

"Deceptive sales tactics and go-to financing"

- Lexibrodek

They told me that in order to test drive a vehicle that wasn't ready I would have to sign some papers. They told me signing these papers would allow them to legally hold my car for evaluation and would allow the service team to push the vehicle to the front of the line. I confirmed with the sales man that nothing was finalized. When we went back in for the test drive we were told the sale was final. When we discussed this issue further with the manager he told us there was nothing he could do to give me back my origa l vehicle but that they could put me in a different vehicle. They sibmitted 5 different applications without our consent and have managed to screw up our credit. All the banks they submitted it to denied the loan as it did not meet their requirements. Not until I sent a demand letter asking for my vehicle back and the attorney general sent a letter did the give me my car back. When we picked up my vehicle the coolant had been drained completely empty and a police report was filed. I would not recommend this dealership to anyone. They will screw you over just for a sale.

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Employees Worked With

Robert Kinney
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Casey Bramlett
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stan Bogdan
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Laptop Computers
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Deli
Mel Hambelton Ford, Wichita, KS, 67209