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Mel Hambelton Ford - Service Center

4.1

80 Lifetime Service Reviews

11771 West Kellogg Street, Wichita, Kansas 67209

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Matt Rich at Mel Hambelton Ford

Matt Rich

Service Advisor
5.0
Tyler McMahan at Mel Hambelton Ford

Tyler McMahan

Service Advisor
4.9
Austin Ratzlaff at Mel Hambelton Ford

Austin Ratzlaff

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Austin Taylor at Mel Hambelton Ford

Austin Taylor

Service Technician
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

October 17, 2019

"Looks like new."

- sbuttram61@gmail.com

The service team at Mel Hambleton is outstanding. They picked up my truck for routine service and it came back looking like new. That was no easy job considering it was covered with bugs and mud when it it went in. The young man who delivered it to me even wiped off the grill again after he got to my place. I highly recommend Matt Rich, Mark Rank and their service teams.

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Employees Worked With

October 11, 2019

"Taking Care of Customers After the Sale"

- Ann KL

I went into the Jiffy Lube near my work for a regular oil change when they informed me that a part on my had been recalled and needed to be replaced. I was shocked and doubtful and left without the repair. I called Justin who'd sold me my car earlier and even though it was his off day took my call and double checked to make sure I was indeed in a safe car. The Jiffy Lube had been infact trying to scam me into unnecessary repairs and I'm so thankful to have a reliable person like Justin to to help me be better protected from places like that. He even followed up a few months later just to make sure everything had been resolved and that me and the car were well. I love that I'm still being taken care of a year after the sale of my car, this is the best service one could hope for.

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Employees Worked With

March 30, 2019

"If you need to replace wiper blades on your F150"

- Gordon

I was outfitted with blades the tech called "Premium Flats". Flat they may have been, but Premium, noooooo! The installation was made difficult by "adaptors" that had to be installed to make them fit. Problems with "hopping" showed up very soon. But recent rainfall made good wiper blades a necessity. Hopping was accompanied by wobbling. Fortunately, I was near another dealership that had the necessary "OE" part. Spend another $10.00 and get OE blades. I am satisfied that M. H. Ford refunded the purchase price.

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Employees Worked With

Service Center Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Laptop Computers
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Deli
Mel Hambelton Ford - Service Center, Wichita, KS, 67209