Melloy Chrysler Dodge Jeep Ram

Word gets around fast in this town about Melloy. It used to be a dealership that you trusted but I went in this past weekend and seen that Joshua Cordova was working at the Jeep store. Joshua Cordov It used to be a dealership that you trusted but I went in this past weekend and seen that Joshua Cordova was working at the Jeep store. Joshua Cordova is a convicted crook put away for stealing thousands of dollars at Sandia Labs (google his name). Why bring a thief to this once loved small town dealership after Brad Francis. Do not shop here if you want to know where your money is going, it may get put right in his pocket if he has anything to do with it. More

We have purchased 3 new cars in 3 years here and the Janay and Chad are great in the sales department to work with.... but the SERVICE department is terrible.... last car was in for 2 weeks with very li Janay and Chad are great in the sales department to work with.... but the SERVICE department is terrible.... last car was in for 2 weeks with very little communication and now our new car's issue cannot get resolved after spending 7 hours the last two days in the service department. More

Adam the sales person is a liar be careful with him he promises the world and then backs down on his word he will lie say anything just to sell you a car just be careful promises the world and then backs down on his word he will lie say anything just to sell you a car just be careful More

Wow! Way to go Melloy Dodge Los Lunas for showing me how a customer should be treated. This has been the best, easiest car buying experience I’ve ever had Way to go Melloy Dodge Los Lunas for showing me how a customer should be treated. This has been the best, easiest car buying experience I’ve ever had (and I buy often). Janay, Chad, and the gentleman in finance knew I had an awful experience at another dealer, knew I was on edge, and made sure that I was comfortable the entire time. They didn’t try to push anything on me, didn’t try to hide anything in the deal or in financing, they were upfront and honest the entire time. This is day and night from every other experience I’ve ever had. They even worked with me on price, which not too many places will do right now. 10/10 will absolutely be back and will recommend to anyone that is nervous about buying a car! More

I was contacted by Melloy dealership in Los Lunas concerning my truck. The message said to text and they would tell me the minimum that my truck was worth, either trading it or selling it out right. concerning my truck. The message said to text and they would tell me the minimum that my truck was worth, either trading it or selling it out right. They sent me back a quote saying it was worth a minimum of $27,000. I didn’t reply back because I wasn’t ready yet. They called me about 10 times in the next two weeks and I finally called back and talk to Vivica. I set up an appointment, drove down to Los Lunas and they said they would give me $7500 for my truck. A complete waste of time and gas. More

Found a truck online that I wanted more information about. Spoke to Vivika via phone and she was going to take photos and provide more information on the truck. I did not hear back from her, so I mad about. Spoke to Vivika via phone and she was going to take photos and provide more information on the truck. I did not hear back from her, so I made follow up calls, and felt like I was getting the run around. After another call, out of nowhere I was told that Steve was going to follow up with me. After all I come to find out that the truck I was looking at online as new actually had over 6,000 miles on it with some damage. Overall I wasted my time trying to buy a truck from this dealer. Lesson learned. More

One of the most gut wrenching experiences around. We chose to visit this dealer due to the proximity of where we live. From the very moment we showed up no one came out to greet us. As we were getting r chose to visit this dealer due to the proximity of where we live. From the very moment we showed up no one came out to greet us. As we were getting ready to leave a salesperson finally introduced themselves. After looking around the lot we began to talk numbers (never once allowing them to pull credit). Second negative comes in now; offered below lowest Kelly Blue Book value for trade and their reasoning was "We can buy these all day at the auction for that price". Third, vehicle interested in was "brand new" but they could not explain the 3,200 miles already on it. When asked how they would make the deal work if they really wanted to sell us a vehicle they handed as a paper with extremely low offer on our trade and almost full MSRP price for their vehicle. Last but not least, when asked how they came up with their deal they commented "this covid pandemic has hit the market hard"...in essence the buyer with a trade is hosed and they expect full value for their vehicle. Beware and look everywhere before settling here. **Customer service for Melloy Dodge called and asked what happened and informed me they would contact me back with a resolution or answer of some kind...that was 10 days ago. More

Customer service The service was amazing !!! Most importantly not pushy !!! Enjoyed talking to all the employees we dealt with !!! If your looking for a new vehicle as The service was amazing !!! Most importantly not pushy !!! Enjoyed talking to all the employees we dealt with !!! If your looking for a new vehicle ask for janay Zamora or Xavier More

Excellent Service Department Gilbert in the service department was the nicest, most helpful man. He was knowledgeable and friendly on the phone prior to my visit. It was an excell Gilbert in the service department was the nicest, most helpful man. He was knowledgeable and friendly on the phone prior to my visit. It was an excellent experience. Thank you Gilbert!!!! More