MemberCar
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 330 reviews
John and Ed Great experience, great service. They were welcoming and accommodating from the moment we stepped in the door. Great price too. Will def recommend thi Great experience, great service. They were welcoming and accommodating from the moment we stepped in the door. Great price too. Will def recommend this place . More
Second Purchase and Very Happy I just purchased my second car from MemberCar and it was a great experience. First car was a BMW M3 for my son. He loved that car. This time I bo I just purchased my second car from MemberCar and it was a great experience. First car was a BMW M3 for my son. He loved that car. This time I bought a Mercedes Benz S600 with the V12 Biturbo and it was for me. Carlos did the sales work and did a magnificent job. He had all the paperwork done ahead of time so I was in and out with my new wheels in less than an hour on Wednesday afternoon. Cory made sure I was satisfied with the deal and David (who is the CEO) went over the car pre-delivery with a very keen eye. They even took care of a few small nicks I saw on the test drive the previous Saturday without my asking for it. Going the extra mile for the customer is what makes the car buying experience so great at MemberCar. No hassles, no pressure, very relaxed, but truly focused on making the customer king. No question I will buy again. More
Good group of people I didn't end up buying from them, but the staff was very friendly and professional. Test drove two cars, they very helpful with no pressure whatsoeve I didn't end up buying from them, but the staff was very friendly and professional. Test drove two cars, they very helpful with no pressure whatsoever. Very pleasant experience. More
Unhappy Customer I gave this dealership 1 star for the simple fact they sold me a 05 GMC Yukon with a broken third row seat and when I drove the up to the dealership a I gave this dealership 1 star for the simple fact they sold me a 05 GMC Yukon with a broken third row seat and when I drove the up to the dealership and showed John and and there mechanics, I was told It was up to Justin to let me know what was going to be the solution specially since I had a warranty but Justin never gave me a call back to solve the problem. Even after 4 tries, no return phone call. On top of all that they never called me to come pick up my tags which I had to track down. I would never buy from that dealership again. More
Bought my first not new car - they were great!! We were in need of a third car, primarily for our kids. The staff at Member Car listened to what we needed and made several suggestions on what would We were in need of a third car, primarily for our kids. The staff at Member Car listened to what we needed and made several suggestions on what would fit our needs and budget. There was NO high pressure tactics. Prices were reasonable and there was no attempt at an "up sell." We got a 2015 Kia Forte at a fair price. I highly recommend Member Cars. Everybody talked to you like you were a person, not a sale. More
Pleasant buying experience My daughter needed a good used car, so we went to Membercar. My husband had purchased a vehicle from Membercar early this year, had a great experienc My daughter needed a good used car, so we went to Membercar. My husband had purchased a vehicle from Membercar early this year, had a great experience, and suggested we go look at the inventory to see if she could find something in her price range. (He had worked with David Waghelstein.) She found a 2012 Kia Rio XL for a very reasonable price, test drove it, and decided it was the car for her. Her salesman was John Karayianis, and he was very patient with this first time buyer. Carl Barthman was helpful preparing the car loan information, and he made sure she received the best interest rate. Justin also helped with the process. Based upon my husband's and daughter's satisfaction with their car buying experience, I would strongly recommend Membercar. More
Best Car Buying Experience I had been shopping around several VW dealers for my Jetta but all they did was pressure me and I never felt it was the right decision. Luckily I met I had been shopping around several VW dealers for my Jetta but all they did was pressure me and I never felt it was the right decision. Luckily I met David from MemberCar - he treated me with respect, answered all my questions, and was so helpful through the whole process. He never pressured me once. I bought my Jetta from him about a month ago and I absolutely love it. He found me the best one :). More
Ladies, have no fear! I was so excited to find a car dealership that I truly felt I could trust. I have been shopping for my car for three months & finally found MemberCar. I was so excited to find a car dealership that I truly felt I could trust. I have been shopping for my car for three months & finally found MemberCar. I was immediately treated with respect and professionalism and that continued through the simple transaction. They even picked me up at the train station & I drove home in my used car that looked exactly like what I expected, and better yet, still smelled new! I do not expect to ever buy a car anyplace else. MemberCar is a place you can trust! More
One of the best car buying experiences MemberCar was a recommended dealer to us and we found MemberCar to have great people and good selection. We bought a car right off the lot and it was MemberCar was a recommended dealer to us and we found MemberCar to have great people and good selection. We bought a car right off the lot and it was an unbelievably smooth process to drive the car away. Super place and we'll be back! More
My Purchase of a Used 2013 Nissan Maxima MemberCar, Inc. is fantastic. I visited MemberCar for the first time on March 1, 2015 to look at a used Nissan Maxima SV. It was better than describ MemberCar, Inc. is fantastic. I visited MemberCar for the first time on March 1, 2015 to look at a used Nissan Maxima SV. It was better than described on the internet. The car was immaculate inside and out. It performed like a brand new car. It had no blemishes or other issues. I couldn't believe that they were selling this car for the asking price of $24,800.00. I figured that they would try to low ball me like most dealers do on the trade-in. Carl Barthman, Sales Manager, took my 2008 Honda Accord EX-L for a drive and came back and offered me a very fair price for it. There was no need to haggle. I was actually shocked that he offered me above blue book without a fight. Well, to make a long story short, I'm in my second week with my new Maxima and I still am happy with my decision. I have owned two Infiniti automobiles in the last thirteen years and the Maxima rides as quiet or quieter and it has a lot more gadgets. I'm in love with the heated steering wheel, Bose sound system and navigation. I found the original owner's name and address in the Navigation system. They had forgotten to delete their personal data before trading it in. I took the liberty to track this person down to ask about the car as I was curious how I got a $42,000 car for $24,800 with only 10,200 miles on it. I thought that there might be something wrong with it that I haven't figured out. I spoke with the lady who owned it and she said she only drove it for six months when she had to have neck surgery. After the surgery her vertebrae was to sensitive and it hurt her with the stiff suspension of the sporty Maxima. She had to trade it in for a softer ride. This confirmed in my mind that I bought the right car. All worries or potential concerns went out the window at that point. It gives me great pleasure to recommend MemberCar, Inc. You will find the staff very courteous and professional and respectful of your time and intelligence. More

