Memphis Car Smart
Memphis, TN
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I talked to Blane a full week about a 2014 audi a7 that he said was in the shop on the week of January 9-12. I specifically asked him to call me regarding the car,and he said he would being that I was so p he said was in the shop on the week of January 9-12. I specifically asked him to call me regarding the car,and he said he would being that I was so persistent about the car.I called him today January 19 and he answered the phone and said the car was sold.He never called me and said he emailed me but I never received any emails from Blane.HIS REASON FOR NOT RETURNING MY CALLS WAS THAT IT WAS EASIER FOR him TO JUST PUSH A BUTTON RATHER THAN CALLING A RETURNING CUSTOMER (IVE BOUGHT FROM YOU ALL BEFORE).This was really bad business and I'm very disappointed that you all would do business in this manner.I recommend you go elsewhere if your looking for honest people. More
I spoke with Blaine via email and sadly did not get a response after asking follow up questions. I was asking about a ford f150 for sale on their website. I could not view the details of the car anymore response after asking follow up questions. I was asking about a ford f150 for sale on their website. I could not view the details of the car anymore online and asked how I could view it. He was unprofessional in his response and timing. Happy I didn't buy the car from Blaine. More
VEHICLE CONDITION NOT AS ADVERTISED VEHICLE CONDITION NOT AS ADVERTISED... June 15, 2019 2013 GMC Acadia SLT-1 (currently still for sale on website) was said to be in "immaculate" co VEHICLE CONDITION NOT AS ADVERTISED... June 15, 2019 2013 GMC Acadia SLT-1 (currently still for sale on website) was said to be in "immaculate" condition. I spent 5 minutes looking over the vehicle and found 3 issues that were not listed. 1. Hail damage that covered the top of the vehicle that the salesman (Del Rios) advised he didn't know was there. 2. Broken plastic covers on the front driver and passenger seat that cover the electrical for the duel power seats. 3. Worst of all that I found was interior rust underneath the seats and the seat rail tracks that the seats sit and slide on. Indicating that there has been some form of water inside the vehicle, (possibly a hidden flood vehicle). The dealership has had this vehicle for over 5 months and couldn't find these issues that I found in 5 minutes. They are either very incompetent at their job or they knew about the issues and purposely failed to list and/or mention them. More
Best Deal Ever! Absolutely, the best buying experience I've had when buying a car. Del Rios and his wife Marsha went above and beyond. Definitely will buy from them a Absolutely, the best buying experience I've had when buying a car. Del Rios and his wife Marsha went above and beyond. Definitely will buy from them again in the future. More
Great People Awesome people to meet and work with. Friendly and fast process. Price of Our 2011 Lincoln MKX was a steal. They have a very happy customer for life. Awesome people to meet and work with. Friendly and fast process. Price of Our 2011 Lincoln MKX was a steal. They have a very happy customer for life. More
Liars and Crooks, stay away from this "dealership" I asked "Stacy" and "Steve", over the phone, about a BMW they described to be in "excellent condition" if there were any leaks on the vehicle at all. I asked "Stacy" and "Steve", over the phone, about a BMW they described to be in "excellent condition" if there were any leaks on the vehicle at all. Both answered no, none at all. I asked if the vehicle runs and drives without issues, the answer was a resounding "yes" from both. After flying in to Memphis from Indianapolis to purchase the car, I found the car leaking engine oil at an alarming rate. The front suspension was so far out of adjustment (or damaged) that the inside edge of the front tires was worn down to the canvas. The car also pulled to the left at a massive rate. The clutch would grab harshly at the point of pick-up, indicating a badly worn component. Despite these issues "Steve" would not budge on the price of this xxx, and referred to the "no-haggle-pricing" of their shady business. I lost $300 in travel expenses and drove a rental car home. Stay away from these crooks if you value your time and money. 1 star for the liars at Memphis Car Smart, 0 stars is sadly not an option. More
They made it so easy! Love my INFINITI SUV. Purchased my 2013 INFINITI JX35 on 10/20. Called ahead and told them I was driving almost 3 hrs to look at specific cars. They put a temp hold on ca Purchased my 2013 INFINITI JX35 on 10/20. Called ahead and told them I was driving almost 3 hrs to look at specific cars. They put a temp hold on cars I wanted to look at so that they would still be there when we arrived. Price was right and the car was in excellent condition. One very minor cosmetic blip that they repaired before we drove away. Made the whole process easy and I love my INFINITI! My daughter also purchased a Chevrolet Traverse there a couple of years ago and recommended them to us. Highly recommend. Thank you, Del and Marsha. More
Great Service and Great Deals I drove all the way from SC to Memphis TN after seeing a car on their website. They were very easy to deal with and made the process very quick. I app I drove all the way from SC to Memphis TN after seeing a car on their website. They were very easy to deal with and made the process very quick. I appreciate all Bo Briggs (and Del Rios) did for me and my family. Would definitely make the trip to purchase another car from them. More
Good experiance! I purchased this Tacoma from this dealer, I found it on Autotrader, price was reasonable and it looked really sharp. I called Marsha and immediately I purchased this Tacoma from this dealer, I found it on Autotrader, price was reasonable and it looked really sharp. I called Marsha and immediately she made me feel at ease so I decided to check it out. All the people at this dealer were friendly. We went straight to discussion of making the deal, they were all straight forward and I didn't at all feel like I was being played, everything was honest. I had done my research and knew I had a good deal. Great people that love JESUS! Can't beat that! More